Hybrid Assistant Store Manager presso Barnes & Noble
Barnes & Noble · Boca Raton, Stati Uniti d'America · Hybrid
- Professional
- Ufficio in Boca Raton
Job Summary
Employment Type
State
City
What You Do
• Ensure a vibrant bookstore through the flawless execution of bookstore basics.
• Assess the store from the customer’s perspective and use insight to seek and influence improvement with the SM.
• Model handselling skills to drive successful campaigns such as Our Monthly Picks, preorders, etc., to establish book prowess and drive sales.
• Develop the bookselling team through engagement and coaching; work with team by providing feedback to assess and focus on individual strengths and recommend talent for development in the store.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to company standards as it pertains to safety, customer communications and all store operations.
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Embrace the cluster structure and work collaboratively with others for betterment of all locations.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
• Open and close the building, ensuring the safety of our employees and customers.
Knowledge & Experience
• Enthusiasm for books that is reflected in the excellent standards of service for the local community.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Deliver honest and constructive feedback.
Expected Behaviors
• Prioritize customer experience above all else.• Commit to and develop booksellers.
• Execute bookstore basics flawlessly.
• Drive results through thoughtful development.
• Provide feedback, coaching and development.
• Can empathize with and understand people.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear direction, monitor progress and provide appropriate feedback when running the store.
• Understand key financial indicators and make good decisions to drive positive results.
• Solve problems through good decision making, including in ambiguous situations.
• Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Motivate a team of people through engagement, focused dialogue and feedback.
• Open to feedback and can reflect on this insight to develop and grow.
• Show adaptability and work with a sense of urgency all the time.
EEO Statement
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