Hybrid Sales Associate - Full time, Permanent presso Value Retail PLC

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Born in Colombia and raised between Miami and London, Edgardo Osorio, AQUAZZURA Founder & Creative Director, combines his passion for modern design with impeccable luxury craftsmanship to create timeless footwear with
a twist.

Sales Assistant is responsible for providing personalized client experience, building strong client relationships, meeting and exceeding sales objectives. 

Client and Business oriented

• Represent Aquazzura as an Ambassador of the brand;
• Play an active role on a shop floor;
• Build up a loyal Clientele;
• Product knowledge and sensitivity to competitors’ trading activities.

Boutique performance / Client Service

• Meet Individual and Boutique sales targets and consignment goals;
• Constantly improve quality of service, meet and exceed customer expectations.

Operations

• Work within established guidelines, procedures, policies and standards of the Company;
• Be able to correctly operate the retail systems (stock transfers, payments, customer data base, etc.);
• Attach price tags to merchandise on a shop floor;
• Support the organization of back of house, stock rooms, maintenance rooms, alterations, shipping, etc. in accordance with Company’s standards;
• Be involved in Stock and Inventory maintenance;
• Report discrepancies and problems to the Supervisor;
• Maintain merchandising standards.

Boutique Facility and Maintenance

• Support Boutique facilities (cleaning, repairs etc.);
• Oversee maintenance and clean Boutique environment.

Profile:

• Dynamic, friendly and engaging personality;
• Confident, multitasking, flexible;
• Able to work as part of a sales team;
• Action and Sales oriented;
• Excellent customer and service attitude;
• Strong communication skills;
• Previous retail experience, preferably in fashion and luxury contexts;
• English speaker; foreign languages are a plus.