Hybrid Rental Technician: Teton Village Sports - Winter Seasonal presso Jackson Hole Mountain Resort

Jackson Hole Mountain Resort 

JOB DESCRIPTION 

Position Title: Rental Technician 

Reports To: Rental Supervisor 

Department: Teton Village Sports

Classification: Seasonal 

FLSA Status: Non-Exempt

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. 

Functions of Role: 

To work with Rental guests to provide an exceptional & efficient rental experience.

• Assist guests through the rental process, focusing on the guest experience and efficiency of rental form time
• Properly utilize the RTP rental system to ensure all equipment is correctly checked out and checked in when returned
• Offer every guest the following components- damage waiver, helmets, ski storage/basket check & demo upgrades
• Consistently monitor the guest flow and work with the Lead & Supervisor to expedite the rental process
• Understand and communicate the rental & demo equipment packages and features to ensure the best match for the guests
• Ensure all equipment is returned efficiently and properly in the RTP rental system
• Adjust bindings to fit renters' characteristics
• Work with Rental leads, the Rental Supervisor and the Repair staff to ensure the highest level of equipment maintenance
• Work with supervisor to maintain Rental Shop presentation standards
• Cross-train with the Rental Cashiers, Ski Check/Basket Check & Retail
• Work with Rental Lead and Supervisor to obtain all Binding Manufacturers’ Certifications
• Present yourself as a Mountain Resort ambassador by engaging the guests and providing Resort-wide information

Benefits of position:  

• Access to Retail shop forms
• Free Ski/SB demos and rentals
• Ski breaks!
• Free Repair/tuning work on your skis or snowboards
• 40% off in store discount 
• Employee lockers for ski/snowboard gear
• Great team atmosphere!
• Discounted Teton County Search and Rescue clinics 
• Working at the best location with proximity to lifts

Are you the right fit? Below are some traits an exemplary candidate possesses.   

• Excellent customer service skills.
• Knowledge of the ski/snowboard industry
• Basic knowledge of Jackson Hole Mountain Resort a plus.
• Cash handling skills
• Retail experience preferred.

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.