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Hybrid Volunteer Resource Centre Supporter presso St Petrocs

St Petrocs · Truro, Regno Unito · Hybrid

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As the Volunteer Resource Centre Supporter, you will play an important role supporting the day to day activities at The Truro Resource Centre, Truro
 
Clients can access a range of facilities at the centre including showers, food, toilets, clothing, bedding, laundry and storage as well as activities that actively promote health and wellbeing. Under the supervision of the Resettlement Team, you will be able to  support for these services.
 
Volunteers are needed Monday-Friday anytime between 9:30-16:30 and we are interested in anyone who can spare any amount of time during the day,  either on a regular basis or as and when you have availability. We are currently particular keen to build up our volunteer team to help on Mondays, Wednesdays and Fridays  (Please note our client drop in session is 9.30-13.30 and after this time its appointments only and quieter at the centre should you prefer that time.)

Key Responsibilities

You will work closely with the Resettlement Team providing support which may include:
 
  1. Sorting donations dropped off to the centre.
  2. Help organise and tidy clothes store. 
  3. Helping with laundry.
  4. Cleaning and tidying of the Centre.
  5. Making refreshments if required.
  6. Talking to clients and providing them with a friendly welcome  (If volunteering during drop in time).

Skills Knowledge and Expertise

You’ll share our core values: Honesty, Integrity, Equality, and Dignity.
   
 
In order to volunteer with us, after registering/applying for this role you will be contacted to discuss the role further.  You will then be invited to attend an informal chat/taster session, where we can introduce you fully to St Petrocs and support you with onboarding as a volunteer for us if you wish to proceed further.
 
 
Essential Criteria
  • Commitment to our service and client group.
  • Reliability and agreement on how much time you can commit to the role.
  • Responsibility for own and others health and safety whilst undertaking the tasks.
  • Can maintain confidentiality as required.
  • Provide a friendly welcome to any donators and visitors to the centre.
  • Able to deal with donations to the centre including clothing, bedding, food, etc.             
  • Can make own arrangements for travel to the Truro Resource Centre (parking not available at the centre)   

Benefits

We are pleased to be able to offer you:
 
  • Comprehensive induction training.
  • Clear instructions and guidance on your role.
  • Ongoing training related to your volunteering role.
  • Supervision and support throughout volunteering duties. 
  • Regular newsletter providing the latest updates. 
  • Annual ‘thank you’ event for volunteers.
  • Reimbursement of travel costs subject to approval by supervising manager and prior to any travel arrangements being made. 
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