- Professional
- Ufficio in London
Engineering Manager
- Team: Engineering
- Location: London or Manchester. Remote working supported, around 10-20% on-site requirement with ability to commute into both the Manchester and London office as necessary for monthly and quarterly in-person days
- Full time or part time - flexible hours and working options welcomed - please state this in your application
- Salary Range: We would like to pay £75,000 - £95,000 for this role depending on experience
- Reporting into the Director of Engineering
About Spektrix
Spektrix is a technology company with a deep connection to the arts. Our mission is to help arts organisations thrive by providing cloud-based ticketing and CRM software, alongside consultative support that drives revenue, improves efficiency, and builds stronger audience relationships. We work with over 700 organisations across the UK, Ireland, the United States and Canada, supported by a team of more than 250 colleagues based in London, Manchester and New York.
How We Work
We’re a collaborative team of problem-solvers who value transparency, continuous improvement, and a low-ego environment. Our engineers are responsible for developing and maintaining our market-leading platform, working closely with others across the business. We have eight engineering delivery teams, each with clear areas of ownership, all operating with Kanban, XP and Lean principles in a continuous delivery environment.
Each team is supported by a leadership group - Delivery Manager, Product Owner, Technical Lead and Engineering Manager - who work together to guide and enable high performance. We place strong emphasis on team health, psychological safety and shared responsibility, as these are essential to achieving great outcomes.
How We Connect
We believe in-person time is crucial for building trust, empathy and alignment across our hybrid teams. Engineering teams meet monthly for in-person team days, with quarterly department-wide sessions and stakeholder check-ins. As a team leader, you can expect to be in one of our UK offices around four days per month.
The Role
At Spektrix, we see line management as a supportive role focused on enabling engineers to be most effective in their roles and helping them grow their abilities. This includes coaching, mentoring, and creating an environment that encourages learning and development - both individually and at the team level. You’ll represent Spektrix to your reports, modelling the behaviours we expect, helping them interpret the wider organisational context, and supporting them in setting meaningful goals and building cases for progression. Drawing on frameworks like 'The Five Dysfunctions of a Team', you’ll also help foster effective teams and take the lead in addressing any issues around behaviours or misaligned expectations.
You will be part of an engineering line management group across engineering and more widely across the business, building on and maintaining good practice across the organisation.
You will be supported by the People Team in terms of policies and processes, and you will also contribute to this. At Spektrix, performance management is a continuous process throughout the year, with key points of evaluation and alignment twice a year.
This role isn’t focused on leading product or technical decisions, but rather on a passion for people and driving team performance.
This role isn’t focused on leading product or technical decisions, but rather on a passion for people and driving team performance.
Accountabilities and Responsibilities
Accountabilities:
- Line management of 2 teams of engineers with up to 8 people in each with accountability for the team member experience. You will:
- Ensure those you directly manage are best positioned to contribute to their team goals.
- Ensure hybrid working (in person time, and remote working) and other working practices adopted across the team get high levels of buy-in and support high performance.
- Ensure effective hiring and onboarding in your teams
- Ensure the wellbeing and high-quality personal and professional development of your teams through regular check-ins and 1:1s, setting and monitoring individual development goals, and identifying and executing learning and growth opportunities.
- Ensure team members receive regular feedback on their behaviours and growth areas, working to source technical and behavioural feedback from relevant internal stakeholders, deliver feedback, and coach team members to deliver and respond to feedback. This includes addressing performance problems if they arise and helping individuals overcome them.
Responsibilities:
- Working collaboratively with your colleagues, you will share the following responsibilities:
- Contribute to and lead strategic initiatives across the engineering department, including Learning & Development, Career Progression, Performance Management, and building high-performing teams.
- Work closely with peers in Delivery, Product, and Technical Leadership to support team effectiveness, foster collaboration, and enable continuous improvement in team behaviours and performance.
- Role model our values, champion a culture of psychological safety, and support the growth, engagement, and well-being of engineers.
- Shape fair and inclusive hiring practices, support recruitment efforts, and help define and evolve career paths across the department.
- Communication & Alignment: Cascade key people-related communications, contribute to department-wide coordination, and support alignment across leadership roles.
Key Requirements
- Have a background in software teams.
- Our engineers work across our full stack including database and infrastructure engineering. Having an understanding of their experience will help ground your guidance.
- Have line management experience across multiple teams including
- Coaching
- Supporting goal based progression
- Performance management
- Have experience of hiring and interviewing
- Be advocates for modern engineering practices like:
- Agile software delivery practices including Lean and Kanban
- TDD
- Pair programming
- Continuous integration
- Be receptive to feedback and be able to both give constructive feedback and help others construct effective feedback
- Have a passion for growing people
- Be practised at building relationships based on empathy and trust
- Be able to pick up technical contexts quickly to understand the work in the teams of the people you manage.
Technologies the team use
This is not a hands-on role but these are our core technologies so you know what your colleagues will be working with:
- C#
- Azure Cloud (DevOps, Compute, Storage, SQL PaaS etc)
- Git
- Terraform
- PowerShell
Benefits
- Flexible working with support for WFH set up.
- NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs)
- Continuous development supported by Line manager, learning budget
- Enhanced Maternity, Adoption & Shared Parental Leave
- 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly
- 4 weeks paid sabbatical after 5 years of service
- 2 volunteering days per year
- Company pension scheme of 4%
- Free snacks, drinks and breakfast items in all our offices
- Varied range of regular socials across all our offices
- Cycle to work & Season Ticket Loans
- Travel stipend for commuting
Working from home
We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a “remote first” approach even when we are in the office.
We’ll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up:
- A quiet working space at home where you can consistently take video calls without interruptions
- An internet connection that supports your participation in video calls and access to our systems and service.
Travelling into your local office (commuting) is at your own expense with a stipend available, any travel for business (other than commuting) will be covered by Spektrix.
Equal opportunities
Spektrix is an equal opportunities employer, we recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and look to employ from a wide range of backgrounds and experiences.
Confidence can sometimes hold us back from applying for a job. Studies show that women do not apply for roles unless they meet 100% of the requirements, whereas men apply when they meet at least 60% of the requirements. At Spektrix, we know that there's no such thing as a 'perfect' candidate. Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So however you
identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
Diversity in the workplace is hugely important to our working environment and to enable both individuals and Spektrix to thrive. By valuing each person’s differences we enable each person to contribute their unique experiences, strengths and viewpoints. Workplace diversity is something we aim to achieve and maintain at Spektrix, and we are pursuing a workforce that reflects the diversity of the communities we serve and work in. We aim to reflect this diversity in all departments and at all levels of seniority in the business, right up to the board.
In an effort to help us reduce bias, please do not include a photo in your CV or application.
