Hybrid Staff Product Designer presso Bill.com
Bill.com · Draper, Utah; San Jose, California, Stati Uniti d'America · Hybrid
- Ufficio in Draper, Utah; San Jose, California
Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
✨ Let’s give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
As a Sr. Lead Product Designer on the Card Servicing team, you will play a critical role in shaping the user experience for products managing a $15 billion customer payment volume within our Spend and Expense platform. Your primary focus will be optimizing payment experiences, managing delinquency, and enhancing bank account and payment functionalities. You will work on features related to billing cycles, payments, lines of credit, and other card-related services, ensuring they are intuitive, efficient, and aligned with business objectives.
Key Responsibilities:
- Cross-Collaboration: Lead cross-functional collaboration by working closely with Product Management, Engineering, Research, Data, and Product Marketing teams. Facilitate seamless communication and alignment across all stakeholders to drive the successful implementation of design strategies that meet both user needs and business goals.
- Data-Driven Decisions: Utilize data and user insights to inform and guide design decisions. Continuously analyze user behavior and product performance metrics to refine and optimize design strategies, ensuring they are backed by solid data and aligned with business objectives.
- User-Centric Design: Conduct user research to uncover and deeply understand user needs, pain points, and preferences. Translate these insights into design strategies that enhance user experience and support business objectives, particularly in optimizing payment processes and reducing delinquency rates.
- End-to-End Design Process: Own the entire design process, from initial research and ideation to design, testing, validation, and final implementation. Ensure that every design is intuitive, user-friendly, and meets the highest standards of quality.
- Innovation: Develop and implement innovative, adaptable design strategies that address both end-user and internal team requirements. Create tools, guidelines, and documentation that enable internal teams to adopt and contribute to design standards.
- Mentorship: Mentor and inspire other designers, fostering a collaborative and positive team culture. Encourage continuous learning and professional growth within the design team.
- Stakeholder Communication: Regularly present design concepts, strategies, and updates to senior leadership and key stakeholders, ensuring alignment with the broader business vision.
- Design System Management: Contribute to and help evolve the design system, ensuring consistency and scalability across products. Advocate for design standards and best practices within the organization.
- Prototyping and Testing: Develop high-fidelity prototypes and lead usability testing sessions to validate design concepts. Iterate on designs based on feedback and test results to ensure optimal user experiences.
- Project Management: Collaborate with product managers and engineers to scope design projects, establish timelines, and ensure on-time delivery of high-quality designs. Manage multiple projects simultaneously while maintaining a keen attention to detail.
We’d love to chat if you have:
- Experience: 7+ years of experience in product design, with a proven track record of leading design projects from concept to launch. Previous experience in FinTech or a related industry is a plus.
- Skills: Proficiency in design tools such as Figma and Adobe Creative Suite. Strong understanding of UX/UI principles, interaction design, and visual design.
- Education: Bachelor’s or Master’s degree in Design, Interaction Design, a related field, or equivalent practical experience.
- Leadership: Strong leadership skills with experience mentoring and leading design teams. Ability to drive consensus and foster collaboration in a cross-functional team environment.
- Analytical Mindset: Ability to think strategically and critically, using data to make informed design decisions. Strong problem-solving skills and a user-centric mindset.
- Communication: Excellent communication skills with the ability to articulate design decisions and strategies to stakeholders at all levels.
This role offers the opportunity to lead impactful design efforts in a high-stakes area of our business, where your work will directly influence the customer payment experience and contribute to the overall success of the Spend and Expense platform.
Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
What’s in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact [email protected].
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
