Hybrid Lead Doctor - Chicago, IL presso Veterinary emergency group

WHO WE ARE

VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment. 

TALENT + CULTURE AT VEG

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we’re aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we’re ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, “yes.” We do the same and more for our teams.

WHAT WE’RE LOOKING FOR

We’re looking for a Lead Doctor to support and elevate the medical team, ensuring your hospital remains clinically excellent by living and teaching the VEG Way and VEG Spikes. You’ll partner with the Medical Director to coach fellow doctors, support medical processes, and help bring our strategy to life.

RESPONSIBILITIES:

• Clinical Excellence

  • Provide expert medical guidance over the phone

  • See patients immediately as part of our unique triage model (VEG Triage + Spikes)

  • Collect patient history, vitals, and perform diagnostics including imaging, bloodwork, and more

  • Diagnose conditions and develop diagnostic and treatment plans

  • Communicate clearly and compassionately with customers about diagnoses and options

  • Present estimates and explain value of services

  • Create accurate and timely medical records

  • Prescribe medications and comply with legal drug protocols

  • Perform emergency surgeries (minor and major)

  • Educate customers on aftercare and preventive care

  Medical Excellence Mentorship

  • Coach doctors on practicing medicine the VEG Way, focusing on both outcomes and experience

  • Support teammates through their personalized growth and development plans

  • Lead team huddles and energize the team with positivity and purpose

  • Champion a culture of inclusion and equity, creating a safe and respectful space for all VEGgies and customers

  Medical Processes and Initiatives

  • Help implement local patient safety initiatives

  • Oversee Cubex maintenance and inventory checks

  • Create and manage doctor schedules, ensuring coverage and fairness

  • Support Medical Director with backup coverage during callouts or changes

  • Address customer concerns related to medical care

  Medical Strategy

  • Serve as interim Medical Director during leaves or openings

  • Lead monthly doctor meetings and M&M (Morbidity & Mortality) rounds

  • Partner with MD on recruitment strategy, sourcing, interviewing, and succession planning

  • Deliver onboarding and training for new ER doctors, as needed

WHO YOU ARE:

• Have earned a DVM, VMD, or equivalent degree
• A minimum of 2-3 years of ER experience
• 1 year leadership experience preferred, but not required
• Flexible to work a combination of clinical and administrative shifts depending on hospital needs
• Top-tier customer satisfaction and hospital revenue production while at VEG
• Trained in emergency surgery/endoscopy, preferred but not required
• Extensive experience with managing critical cases
• Available to work at a rotation of various shifts  to include days, swings and overnight shifts, weekends and holidays. 
• Willingness to support doctors and perform administrative tasks during off hours (ie. doctor callouts, addressing customer complaints, schedules, preparing for meetings, etc.) 
• Is fulfilled by helping others and providing mentorship while leading a team of rockstar Emergency Veterinarians

WHY YOU SHOULD CHOOSE US:

• 401K w/ company match

• Industry leading compensations with a base salary range of $140,000 - $200,000, plus additional bonus opportunities.

• Health, Vision, and Dental Insurance

• Paid parental leave - 10 weeks of paid leave at 100% of regular salary

• Unlimited Continuing Education (CE) + a $2,500 annual stipend to put towards the travel and accommodations needed to attend the CE

• Something new every day - you'll never be bored in emergency medicine

• We build our hospitals from scratch. You’ll be using all of the latest equipment and technology.

• Growth‌ and relocation ‌potential‌ ‌ ‌

• Generous employee pet discount

• Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!

• Referral rewards - tell your friends why they should come work for VEG too!

• TONS of VEG swag

• And so much more!

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!