Hybrid After Sales Management Officer presso AIS

Become a part of Thailand’s no.1 Boardband Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

Coordinate VIP support, hotline calls, social media monitoring, job approvals, and nationwide technical operations.

Job Description

1.Call VIP customer and Make Appointment support customer experience and operation handling
2.Support Call Hot Line support customer high value and VIP
3.Monitor social media and support operation handling
4.Approved job orders customer network unstable
5.Penalty technique maintenance, approved asset and sap inventory
6.Coordinate support nationwide

Qualifications

1.Bachelor's degree in any field, age not over 23-40 years old.
2.Experince 1-3 years experience on FTTx Broadband Internet, Telecommunication system, IT Networking
3.Look good personality , Speak politely , Speak English , Excellent communication skills
4.Strong analytical and problem-solving skills , Have service mind and Customer-focused mindset
5.Ability to work well under pressure and handle multiple tasks
6.Knowledge of computer applications and software (e.g. Customer support software and Microsoft Office)
7.Good team player with excellent interpersonal skills

Recruiter

Ajaree Kidsananon (อาจารี กฤษณานนท์)