Hybrid Sr. OEM Customer Quality Engineer presso Littelfuse

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

The Sr. OEM Customer Quality Engineer will design develop, modify and evaluate standard techniques, procedure and criteria for large projects of modest scope. He / She will determine design approaches and parameters. Analyzes equipment to establish operating data, conducts experimental tests, and evaluates results.

About Your Job

• System maintenance tracking for OEM customer complaints (ARAS). 25%

• Leader in solving problems related to OEM customer complaints. 10%

• Attention to OEM customers who visit the company and follow up actions remaining from the visit. 10%

• Development material containment event customer complaint. 10%

• Customer Review scorecards. 10%

• Maintaining customer portal. 25%

• Visits proactive and customer tracking. 5%

• Key contact with the customer. 5%

Other duties as assigned.

About You

Education:
Bachelor's or university degree in Engineering

Experience:
Five to seven years of experience

Familiar with quality products and industrial processes
Knowledge of the quality system (ISO / TS)
Core tools
Lean Manufacturing
Statistical Tools
Handling statistical software
Deep knowledge of engineering practices
Experience with global manufacturing companies is preferred
Advanced knowledge in MS Office
Strong analytical skills
Strong communication skills
High attention to detail.

We are an equal-opportunity employer that takes pride in giving every associate the means and courage to make a difference — everywhere, every day.

#LI-KRL