Hybrid Branch Manager (f/m/d) - Ciudad de México presso Freudenberg

Working at Freudenberg: We will wow your world!

Responsibilities:

• Leads the Customer Service team, including the organization of team meetings, monitoring workload, and fostering development

• Drives, supports, and implements transfer projects and process improvement initiatives

• Monitors Key Performance Indicators and determines proper corrective action plan in cases of deviation

• Serves as point of escalation for the Customer Service team

• Coordinates and monitors the fulfillment of all legal and internal requirements regarding Health, Safety and Environment

• Leads by example and line with the Freudenberg Guiding Principles and the Code of Conduct, while developing employees, driving Talent Acquisition and Management processes, and fostering a proactive work culture

Qualifications:

Bachelor’s degree in business administration, Industrial Engineer or similar field.
3+ years of experience as Branch Manager.
Use of measurement instruments such as vernier calipers.
Analysis and management of databases in Excel.

Intermediate English level.

Knowledge in SAP is a plus.

Communication & Collaboration: Communicates clearly and concisely, while serving as a sparring partner to internal/external stakeholders. Fosters teamwork between employees and across the organization.
Value for Customers: Drives a customer-oriented business strategy and provides indispensable support to deliver successful outcomes.
Innovation: Envisions the impact of potential future trends and proactively drives necessary changes. Encourages creativity and initiative from employees.
Drive & Execution: Inspires and motivates self and others, while taking full accountability for actions and results.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.