Hybrid Client Growth Manager, Merchant Partnerships - Glance AI presso Glance

Glance - An InMobi Group Company

Founded in 2019, Glance is a consumer technology company that operates disruptive digital platforms including Glance, Roposo, Nostra, and most recently GlanceAI. Glance's 'smart lock screen' inspires consumers to make the most of every moment by surfacing relevant experiences without the need for searching and downloading apps. Glance Lock Screen is currently available on over 400 million smartphones worldwide. Roposo is a LIVE platform that is revolutionizing live experiences, through a unique, immersive, creator-led approach. Nostra is the largest gaming platform in India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn, and compete. 

Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group and is funded by Jio Platforms, Google, and Mithril Capital. For more information, visit glance.com, nostra.gg, and roposo.com. 

What should you know about joining Glance?

At Glance, we believe in thinking bold, moving fast, and building what’s next. As part of our team, you’ll have the chance to make a meaningful impact from day one, working alongside driven, talented peers on high-visibility initiatives that shape the future of AI Commerce. 

The ideal candidate is a proactive, hands-on problem solver who thrives in dynamic environments. In this role, you’ll be at the center of our merchant success engine by managing client relationships, optimizing experiences, and translating insights into action, all while working at the forefront of innovation in fashion, beauty, and lifestyle retail. 

What is the vision of GlanceAI? 

At Glance AI, we're not just transforming e-commerce, we're pioneering AI Commerce, the next frontier of retail that replaces traditional search-driven shopping with inspiration-led, hyper-personalized experiences powered by artificial intelligence. Glance AI is redefining how billions of consumers discover, visualize, and shop. Our recent U.S. beta version attracted over 1 million active users in weeks of launch, with 50% returning weekly, proving the viral potential of our AI Commerce platform in the $4 trillion U.S. retail market. 

What’s the Role About? 

As a Client Growth Manager – Merchant Partnerships you will play a pivotal role in Glance AI’s merchant success team. You will work closely with the Head of Merchant Partnerships and be responsible for the day-to-day relationship management, operational execution, and ongoing success of retail partners on the Glance AI platform. You will be a key influencer in shaping the platform strategy, product roadmaps, and the client servicing narrative. 

What Will You Be Doing? 

Partner Success & Management 

• Own day-to-day communications and operations for a portfolio of premium/mid-market merchants. 

• Act as the go-to liaison for merchant teams, ensuring smooth execution of campaigns, integrations, and launches. 

• Monitor partner health and proactively address any issues, ensuring high satisfaction and retention. 

Catalog & Content Operations 

• Manage end-to-end onboarding including catalog ingestion, product mapping, and creative/content readiness. 

• Collaborate with merchant teams to improve content quality and ensure alignment with platform standards. 

Performance Analysis & Optimization 

• Analyze merchant performance through dashboards and reports to understand conversion drivers, drop-offs, and opportunities, providing actionable insights to both merchant and internal product teams. 

• Recommend experiments, creative tests, and catalog improvements to maximize impact. 

Internal Collaboration & Innovation 

• Work closely with product, data sciences, and marketing teams to ensure merchant needs and feedback are continuously incorporated into platform evolution. 

• Support strategic initiatives led by the Head of Merchant Partnerships, including category expansions and go-to-market launches. 

What Are We Looking For? 

Experience 

• 5+ years of experience in eCommerce account or category management. Proven track record in managing retail brand accounts, performance marketing, or P&L ownership within eCommerce or digital retail environments. 

• Strong grasp of retail, digital commerce, and marketing ecosystems, well-versed in both online retail models and digital marketing strategies, with an understanding of how merchants scale across platforms. 

• Skilled at working with performance data, interpreting trends, and translating insights into strategic recommendations for merchants. 

• Demonstrated ability to coordinate with internal product, content, and analytics teams while nurturing trusted partnerships with brands in fast-paced environments. 

Skills 

• Strong communication & relationship management with a focus on day-to-day brand engagement and operational alignment. 
• Efficient in managing multiple accounts, tasks, and deadlines in a dynamic, high-growth environment. 
• Detail-oriented with analytical fluency to interpret performance data, identify trends, and translate insights into tactical improvements. 
• Collaborative and cross-functional coordination with product, design, AI, and insights teams to deliver seamless merchant experiences.

Why Join Us? 

Join a hyper-growth company at the forefront of AI Commerce, where you'll shape strategic partnerships with leading brands in fashion, beauty, and accessories. This is a rare opportunity to redefine the future of retail and make an immediate impact in the $4 trillion U.S. retail market.  

To apply, please submit your resume and a cover letter detailing your experience in retail business development, merchant acquisition, and your network in the industry.