Hybrid Team Lead, Training Operations (f/m/d) presso ClarioClinical

As Team Lead, Training Operations (f/m/d), you’ll play a pivotal role in managing a dynamic team while contributing directly to the delivery of high-quality training services.

This position blends leadership with hands-on involvement, ensuring that client training projects are executed with excellence, on time, and within budget.

If you're passionate about people development, operational efficiency, and making a difference in clinical research, we’d love to hear from you.

What we offer

• Competitive compensation

• Attractive benefits (security, flexibility, support and well-being)

• Engaging employee programs

• Remote working

What You’ll Be Doing

• Lead and mentor a team of Training Operations professionals (75% people management, 25% individual contribution).

• Oversee training deliverables including schedules, attendance reports, and content quality.

• Ensure team members are well-trained, supported, and aligned with SOPs and quality standards.

• Conduct regular team meetings, monitor workload, and track performance metrics.

• Collaborate cross-functionally with Training Delivery, Content Development, Business Development, and Product Management teams.

• Identify and mitigate risks, resolve escalations, and maintain strong client relationships.

• Promote a culture of learning, innovation, and teamwork.

What We Look For

• Bachelor’s degree in Adult Education, Adult Learning, or equivalent experience (Master’s preferred).

• 5+ years in a training operations role with proven leadership experience.

• Strong understanding of SOP development, metric management, and multi-site coordination.

• Excellent problem-solving and communication skills.

• Fluent in English; additional languages are a plus.

• Willingness to travel up to 25% and provide flexible support across time zones.

• Experience with regulatory requirements and knowledge asset management.

• A collaborative mindset with the ability to influence across teams and drive innovation.

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.