Hybrid Casino Marker Operations Specialist - Corporate presso MGM Resorts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Casino Marker Operations Specialist, you will play a key role in ensuring smooth casino marker operations across our nine Las Vegas MGM Properties. Using your analytical skills and keen attention to detail, you will investigate and process marker limit requests that enhance guest experiences while adhering to all regulatory standards. With strong software capabilities, you will navigate various systems to manage credit applications and create credit lines for our valued guests. By leveraging your collaboration and communication skills, you will have the opportunity to make a significant impact within our team, ensuring that our guests receive the highest level of service.

THE STARTING RATE: $22.60

THE DAY-TO-DAY:

• Collaborate with patrons, gaming establishments, and MGM internal departments to process Marker Limit Requests, while conducting thorough public record and financial research to assess patrons' source of funds, financial stability, and background history, providing analyses to department management

• Maintain a working knowledge of relevant marker limit issues and regulations, including Title 31 and Know Your Customer.

• Provide Know Your Customer (KYC) reports and analyses to department management to assist in their KYC reviews and reports

• Utilize third party reports, SOS records, and IRS tax forms to conduct CDD reviews and provide analyses to department management

• Establish, process, update, and maintain patrons’ marker limit related correspondences, arrivals, applications, Central Credit gaming reports, and consumer credit reports in pertinent casino system

• Process Central Credit RTM reports and provide completed reports to Management for review

• Obtain, verify, and process banking information from various banking institutions. Verify cashier's checks, official checks, and bank drafts. Maintain accurate and complete records of all Marker Operations activities

• Audit marker limit/TTO change transactions and marker limit code change transactions, and provide the audited reports to Management for review

• Maintain awareness of indicators of suspicious or fraudulent activities to prevent and identify potential suspicious and fraudulent actions

• Understand and protect confidentiality of customer and company information.

• Send “Unlimited” report emails daily to credit authorizers to confirm approvals required by NGCB regulations.

• Answer multiple phone lines, including preferred phone lines while maintaining the highest level of customer service

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age

• 1 or more years of experience working in a casino environment

• Prior experience in casino financial operations or banking environments

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11806-1

Are you ready to JOIN THE SHOW? Apply today!