Remote Practice Director, Cloud & Agile Infrastructure presso Synoptek

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team.
When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Position Overview

This is an amazing opportunity to work for one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and the continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.
The Practice Director, Cloud & Agile Infrastructure is responsible for building and expanding our service offerings across public cloud platforms, leading infrastructure migration initiatives, and driving business development efforts to increase market share and client success. This role is both strategic and hands-on, requiring deep expertise in cloud infrastructure and a passion for operational excellence.

 Duties and Responsibilities

• Practice Development & Leadership o Define the strategic vision, service roadmap, and long-term direction for the Cloud and Agile Infrastructure practice.
  • Recruit, develop, and mentor a high-performing team of cloud professionals.
  • Drive internal alignment and team readiness for delivery excellence and innovation.
• Cloud Infrastructure & Security o Serve as the senior-most advisor and thought leader for cloud architecture, infrastructure migration, and infrastructure security across AWS, Azure, and GCP.
  • Oversee cloud adoption frameworks, ensuring security and compliance standards are met.
  • Stay ahead of evolving technology trends and integrate emerging practices into service development.
• Go-to-Market (GTM) Strategy & Sales Enablement o Collaborate with sales and marketing to define and implement GTM strategies and campaign plans.
  • Support pre-sales initiatives, including customer briefings, proposals, and solutioning.
  • Build and manage strategic partnerships with major cloud providers and technology vendors.
• Service Delivery & Client Engagement o Ensure successful delivery of all professional services engagements under the Cloud Infrastructure portfolio.
  • Serve as an executive escalation point for complex delivery issues.
  • Champion customer satisfaction and operational excellence.
• Business & Financial Accountability o Own the P&L for the Cloud and Agile Infrastructure practice.
  • Drive revenue growth, ensure profitability, and meet operational performance targets.
• Track and report key performance indicators (KPIs) to internal leadership and stakeholders.
• This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice

Education

• Bachelor’s degree in a related field from an accredited college or university.
• MBA or equivalent business leadership training preferred.
• Preferred Certifications o Microsoft Azure Solutions Architect Expert
  • AWS Certified Solutions Architect
  • Google Cloud Professional Architect
  • Certified Information Systems Security Professional (CISSP) or equivalent

Job-related Experience

• Customarily has at least 15 years of IT infrastructure experience, with 7+ years specifically focused on cloud infrastructure and migration.
• Demonstrated experience building and leading a cloud-focused practice or business unit.
• Proven track record of delivering enterprise-grade solutions leveraging public cloud technologies, including a deep understanding of Azure, along with AWS and GCP.
• Experience driving go-to-market strategy and managing partner relationships.
• Strong financial acumen and experience managing a practice-level P&L.

Job-related Skills/Attributes

• Synoptek core DNA behaviors: o Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customer’s language. Ability to field questions with concise, well-constructed responses
  • OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
  • Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals
  • Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
  • Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
  • Excellent leadership, communication, and client engagement skills.
  • Ability to translate business challenges into scalable cloud solutions.
  • Strong strategic thinking, prioritization, and decision-making capabilities.
  • Skilled in engaging senior leaders and influencing technology transformation initiatives.

Working Conditions

We live by the motto, work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in a remote setting; final location may vary based on business needs. Role requires 25–50% travel. May be subject to time constraints and tight deadlines.

Salary Range

The anticipated base range for this role is $180,065-$214,874 with a median of $199,465. Actual compensation is impacted by a number of factors including, but not limited to, skill set, level of experience, specific work locations and any potential licenses and certifications required for that role. This role is eligible for performance-based incentives and a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and retirement contributions.

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.