Hybrid HR Data System Administrator (Qualtrics) presso Mountain America Credit Union

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [email protected] and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

The HR Data System Administrator supports survey design, system configuration, and user access through managing the Qualtrics platform for Human Resources. The role also assists with other data query, report, and dashboard requirements within other HR systems as needed. This role reports to the HR Operations Director and partners with key stakeholders to build surveys, dashboards, and reports that support data-driven decisions.

Job Description

LOCATION

Mountain America Center - Hybrid:

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

Full Time

To be effective, an individual must be able to perform each job duty successfully.

• Serves as the Qualtrics system expert for Human Resources, including user roles, permissions, configuration, and testing system updates to drive efficiency and innovation

• Designs, builds, tests, and troubleshoots surveys in Qualtrics, ensuring accuracy, functionality, and a simple user experience

• Explores new and existing Qualtrics functionality to drive efficiency and additional insights

• Assists in requirements gathering, survey building, and data analysis of survey data

• Designs and builds dashboards and reports to visualize internal survey results and key metrics

• Stays current with data visualization best practices and storytelling

• Fulfills ad-hoc requests and distribution lists using SQL, PowerBI, and other related tools

• Partners with Data Analysts to identify trends, patterns, and actionable insights

• Partners with the Business Intelligence team on providing a simple user experience connecting Qualtrics with other enterprise data initiatives

• Partners with vendors and System/IT Administrators to explore cross-system functionality and processes, including integrations, automations, and survey distributions

• Maintains documentation for survey processes, data workflows, user access, and platform configuration

• Assists with other data query, report, and dashboard requirements within other HR systems such as Workday as needed

• Leads or partners with team on projects related to system enhancements, integrations, or other data initiatives

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities
required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions.

Education and Experience

• Typically requires minimum of 2 years related experience

• Bachelor's degree OR two additional years of equivalent experience

Knowledge & Skills

• Problem solving skills

• Verbal/written communication skills

Leadership and Organization Development

• Collaborates with team members to deliver results and build organizational capacity

• Strong contribution to team effectiveness

• Develops multifunctional base level skills

• Influences updates to Qualtrics platform and processes

Scope and Strategic Impact

• Assists with moderately complex data analytics

• Provides periodic reports and updates as required by team

• Applies intermediate level of subject matter knowledge to solve a variety of common business issues

• Evaluates unique circumstances and assists in making recommendations

• Develops solid understanding of applications within business environment

Analytical Thinking & Problem Solving

• Works on problems / projects of moderately complex scope

• Exercises independent judgment within defined practices and procedures to determine appropriate action

Other Skills and Abilities

• Qualtrics experience preferred

• Workday reporting experience preferred

• Basic knowledge of SQL required

• Basic knowledge of scripting languages for data analysis preferred (e.g., Python, R)

• Experience with data visualization tools (e.g., Power BI, Tableau, or similar)

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands
Ability to sit, talk and hear consistently
 

Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
 

Weight Lifted or Force Exerted
Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally
 

Environmental
There are no unusual environmental factors (such as a typical office)
 

Noise Environment
Moderate noise (business office with computers and printers, light traffic)
 

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-
person.***

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

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