Mission:
Our Customer Success organization serves as a strategic partner to our customers—helping them unlock measurable value, achieve their business objectives, and realize the full potential of our solutions. Through proactive, data-driven engagement, the CS team will accelerate time-to-value, drive adoption and outcomes, and maximize customer lifetime value. This customer-centric approach will not only deepen customer loyalty but also fuel growth in recurring revenue.
Position Summary:
As a Customer Success Manager, you will serve as a trusted advisor to our customers, ensuring they realize the full value of our solutions. You’ll own customer relationships post-sale and partner cross-functionally to drive adoption, customer satisfaction, and revenue retention and growth.
This role is ideal for someone who thrives in a fast-paced, high-impact environment and is passionate about delivering exceptional customer experiences in regulated industries.
