Homeoffice Contractor

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

• The primary purpose of this role is to:
• Provide product support to customers via the telephone and/or Internet (e.g., instant message, email)
• Application/Infrastructure/Database monitoring
• Assess nature of product or service issues and resolve support problems.
• Maintain log of product issues and conveys customer feedback to product development staff
  

Skills

• Excellent communication skills
• Good analytical and troubleshooting skills.
• Application/Infrastructure/Database monitoring would be an added advantage.
  
  

Perks

• CTC- 18 - 20k per month
• Certificate on completing internship.
• Conversion as an FTE depending upon performance and the business within 6 months to 1 year with a package of 4 to 4.5 LPA (which happens in 99% cases)
  
  

Shifts - Ready to work in US shifts in 24x7 operational Support environment for 5 days in a week via work from office.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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