Hybrid ARMY Associate Admissions Advisor (Remote) ARMY Associate Admissions Advisor (Remote)

The overall responsibility of the Military Enrollment Team COOL Associate Education Consultant with MedCerts is to recruit prospective students to enroll in the right MedCerts program. Customer service and professionalism throughout the process is a must and will be monitored by leadership.

We are looking for someone that wants to work alongside a Team of amazing Military Veterans while creating great products and experiences that make a difference in the lives of thousands of adult-learners each year. MedCerts promotes a culture of accountability, teamwork, ethical integrity, and collaboration where our team members have an opportunity to develop and grow professionally.

Essential Functions

• Meet and exceed monthly, quarterly, and annual recruitment goals
• Provide excellent customer service to all current and potential students
• Obtain expert product knowledge in all MedCerts educational courses and programs
• Responsible for three or more hours of student talk time per day
• When three or more hours of student talk time per day is not met, Educational Consultants are responsible for making 50+ outbound calls per day
  
  

General Duties And Responsibilities

• Continually prospect new students using MedCerts’ ISDC dialing system, text messaging and email
• Follow up with prospective students for training application and approval forms
• Develop and maintain referral partnerships with current and former students. One enrollment per month from a referral source
• Provide prompt follow-up on all incoming leads. Within business hours the expectation is 60 minutes or less
• Responsible for understanding and discussing how the student will pay for our program, if they exceed their Military Federal Funding Max
• Utilize Salesforce to manage a successful pipeline of prospective students
• Maintain complete Salesforce records. Add notes for every interaction with our students and properly status students within the sales cycle
  
  

Required Qualifications

• Military Veteran or still serving in National Guard/Reserves
• At least 2 years of experience in sales, admissions, or healthcare recruiting is required
• Experience with Microsoft Office software (Word, Outlook, Excel, PowerPoint)
• Professional communication skills
• BA/BS degree or equivalent experience
• Inside Phone Sales Experience- Minimum 2 years High Volume
• Experience with CRM software required (Salesforce preferred)
• Proficient in technology applications used within the organization including but not limited to Microsoft Suite, Salesforce, Google Suite, Internet & Search
  
  

WORKING CONDITIONS

This is currently a remote-based position in which work will be completed during normal business hours (approximately 9:00am – 6:00pm).

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