About the job
- Meeting annual sales targets by calling on existing and prospective customers to promote the Donaldson value and products for Food & Beverage industry and Pharmaceutical industry.
- Identify and understand application-needs-wants-requirements of a customer to offer solution.
- Conduct market research and look to uncover potential for business development and future products through on-going visits to customers and potential customers, as well as end users.
- Maintains a consistent customer call routine as deemed necessary by physical visit-call-emails.
- Build long term relationships with all customers by continually providing professional customer service and facilitating smooth communication channels for our distributors, dealers and Donaldson users.
- General account management such as customer support & training, product demonstration, assistance with appropriate marketing materials & attendance at trade shows,
- Displays, promotes and demonstrates product using samples, electronic communication, catalogue , emphasises saleable features, movie, presentation.
- Understand and follow instructions-directions-strategy-policy distributed by corporate or managers.
- Daily input of all customer activities into CRM.
- Prepares reports of business transactions and keeps expense accounts.
- Prepares weekly and quarterly travel plans and maintains reports via CRM system.
- Provides new customer data and other sales data for current customers into CRM.
- Prepares standard sales reports as required by F&B management.
- Actively promotes safety by ensuring safe systems of work within role.
- Adheres to all company WHS policies and procedures.
- Follows client’s WHS policies and procedures when on site.
- Reports all incidents in a timely manner; implements outcomes as requested.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.