Experience: 5+ years of relevant network engineering experience preferred Role Overview We are seeking a Data Center Network Engineer to plan and execute software and firmware upgrades across JPMC’s Data Center infrastructure. The role covers Cisco ACI, Cisco Spine and Border Leaf switches, Service Leaf switches, Arista devices, Terminal Devices, and Out-of-Band (OOB) / Baseboard Management Controller (BMC) platforms. The engineer will support Technology Lifecycle Management (TLM) activities, ensuring upgrades are completed within approved change windows with thorough validation, accurate documentation, and minimal service disruption. Key Responsibilities Assess device inventory, existing code versions, platform compatibility, dependencies, and upgrade readiness. Prepare implementation plans, Methods of Procedure (MOPs), validation checklists, and rollback procedures. Execute software and firmware upgrades following approved designs, vendor guidance, and JPMC change processes. Perform pre-change checks, configuration backups, image verification, and platform health assessments. Validate routing, switching, interfaces, redundancy, fabric health, and connectivity before and after upgrades. Troubleshoot upgrade failures, connectivity issues, and performance degradation; coordinate rollback when required. Work with application, infrastructure, operations, and vendor support teams to resolve issues and confirm service health. Support change reviews, implementation bridges, and weekday or weekend maintenance windows. Maintain implementation evidence, device records, change closure documentation, and delivery status reports. Identify opportunities to automate readiness checks, validation, and reporting. Required Technical Skills Hands-on experience with production Data Center network upgrades. Strong knowledge of Cisco Nexus platforms, NX-OS, and Cisco ACI, including APIC, spine, and leaf components. Experience with Arista EOS and spine-leaf network environments. Working knowledge of BGP, OSPF, VLANs, VRFs, port channels, vPC/MLAG, and VXLAN/EVPN. Ability to assess upgrade paths, release notes, hardware compatibility, and software dependencies. Strong troubleshooting skills across Layer 2, Layer 3, and Data Center fabric connectivity. Experience developing and executing change plans, validation procedures, and rollback steps. Preferred Skills and Qualifications Experience with terminal servers, OOB networks, and BMC firmware upgrades. Familiarity with Ansible, Python, or network automation tools. Experience in banking or other highly controlled enterprise environments. CCNP Data Center, CCNP Enterprise, relevant Arista certification, or equivalent practical expertise. Working Expectations Strong ownership, clear communication, disciplined change execution, and availability for scheduled maintenance windows and post-upgrade support.
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