Hybrid India - Vessel Coordinator chez ISS Group Holdings Limited

Who are Inchcape?

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Duties and Responsibilities:

Handling the vessels and the requested services, received from Ship Management companies and Vessel Master.

Coordinate with vessel Master, Local Authorities, Government Officials, etc. to seek approvals for the service arrangements.

Coordinate with the vendors (launch providers, transportation vendors, hotels accommodations, etc.) to arrange the services.

Coordinating with Ship Management companies to collate the required information with regards to the requested services.

Providing LOI for crew change services.

Check Port System and contact Charterer agency for berthing prospects.

Calculate Cost Estimate/PDA for services and provide the same to the customer.

Organizing and coordinating aspects of port call from booking berth allocation till arranging services ahead of vessel arrival.                                      

Handling and updating applications (OneDA & Optic) for each port calls.

Handling required documentation and applications before and after vessel departure.

Prepare, handling and uploading VAR (Vessel Attendance Report) in Optic.

Inchcape Systems

• Full utilization of Inchcape systems as per ISS Standard Operating Procedures.
• Ensure team are accurately inputting operational and commercial information into Inchcape systems in a timely manner.

Teamwork

• To proactively collaborate with and support colleagues by adopting the spirit of teamwork.
• To inform colleagues promptly of any emails, tasks or issues that require immediate attention to enable them to meet the expectations of internal and external customers.
• To work with all colleagues in a friendly, business-focused, proactive and cooperative manner.

Knowledge

Basic knowledge of Microsoft Office (Word, Excel, PowerPoint)

Must have basic knowledge of shipping.

Familiar with the husbandry/non-commercial services.

Vendor management.

Skills

Good communication skills: Verbal & Written.

Good motivational skills

Honest, transparent, and trustworthy

Learning Agility.

Culturally aware and diplomatic

Customer service

Experience

Require a minimum of 1 year to 1.5 years of experience in Shipping.