Hybrid Entry Level Customer Service Agent chez Hustle Notice Biz
Hustle Notice Biz · Washington, États-Unis d'Amérique · Hybrid
- Bureau à Washington
Entry Level Customer Service Agent
Location: Washington, DC
Employment Type: Full-Time
Salary Range: $18.50 - $27.50 Hourly (based on experience)
Employment Type: Full-Time
Salary Range: $18.50 - $27.50 Hourly (based on experience)
Position Overview
Swipe Say Easy We are looking for a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with excellent service and support. As an entry-level position, we welcome candidates who are just starting out in their careers and are eager to learn and grow within the customer service field.
Key Responsibilities
- Assist customers with inquiries via phone, email, and chat
- Provide information about products and services
- Resolve customer complaints efficiently and effectively
- Maintain detailed records of customer interactions
- Collaborate with other departments to address customer needs
- Follow up with customers to ensure their issues have been resolved
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer skills and familiarity with CRM software
- Strong attention to detail and organizational skills
Benefits
- Comprehensive health insurance (medical, dental, and vision).
- 401(k) retirement plan with company match.
- Paid time off, including vacation, sick days, and holidays.
- Professional development and training opportunities.
- Employee wellness programs and resources.
- Flexible work environment with a focus on work-life balance.
