Hybrid Customs Growth Enablement Manager – Southern Africa and Islands (SAI) chez Maersk

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customs Growth Enablement Manager to join our team in South Africa.

The Customs Growth Enablement Manager will be responsible for serving as a subject matter expert in driving Maersk Customs Services (MCS) product growth in line with the area customs business strategy by securing new business with quality clients and positioning our service as a leader in the industry.

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work, Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

Product growth and development:

• Define growth opportunities by collecting market intelligence, product development, improvement and expansion.

• Align with commercial leadership and execute CHB sales strategy.

• Define value proposition and differentiators for CHB product.

• Develop creative solutions that align with our product offerings.

• Align with CHB tender team to ensure high quality, competitive response to RFI/RFQ’s.

• Understand client’s business for competitive pricing proposals.

• Participate in major accounts’ business reviews.

• Work closely with the Marketing team to create CHB campaigns and collateral for social media, industry conferences and website.

• Collaborate with the Ops and Compliance teams to deliver unparalleled service.

Grow the sales pipeline:

• Define growth opportunities by collaborating with the Sales team

• Deliver pipeline growth and new revenue in line with the area business plan

• Support all SFDC, negotiating platform and other digitalization and standardization initiatives and requirements

• Work with the account owner with direct engagement as SME

• Actively pursue cross-selling opportunities

• Partner with solutions team to develop new offerings to clients

• Actively participate in team meetings to help drive engagement

• Execute implementation plans for onboarding new clients

WHO WE ARE LOOKING FOR:

Someone with:

• Minimum 5-7 years’ industry experience in Customs Brokerage, Trade Compliance and proven business development track record

• Bachelor's degree preferred 

• Excellent communication, interpersonal and time management skills

• Excellent customer service skills

• Strong understanding of Customs Services requirements including QBR’s standard KPI requirements and standard reports

• Direct and in-person employee and client contact travel required

• Strong knowledge of Customs product / market

• Collaborative mindset, creative problem solving, analytical skills

• Strong business and commercial understanding

• Ability to manage complexity

• Must work well under pressure handling multiple tasks

• Understands global supply chain and the value of customs services 

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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