Hybrid Warehouse Supervisor chez BOXT Limited

Job Title: Warehouse Supervisor

Location: Leeds/Wakefield/Barnsley

Department: Procurement

Reports To: Warehouse Manager

Job Type: Full-Time

About Us:

When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.

BOXT Offers:

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties
• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers
• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression
• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products
• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved
• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Job Purpose:

To support the Warehouse Manager in leading the day-to-day warehouse operation, supervising a team of warehouse operatives ensuring the safe, accurate, and efficient handling of goods from receipt through to despatch maintaining high operational standards, and working hands-on alongside the team when required.

What You’ll Do:

Health, Safety & Compliance

• Ensure all team members follow health and safety procedures and use equipment correctly
• Conduct regular safety checks and report hazards or incidents promptly
• Support the Warehouse Manager in accident investigations and implementing corrective actions

Operational Oversight

• Supervise daily warehouse activities including goods-in, putaway, picking, packing, and despatch.
• Ensure accurate and timely completion of tasks to meet service levels and customer expectations
• Allocate resources effectively and adjust priorities based on operational demands
• Work hands-on with the team during peak periods or when operationally require
• Support audits and stock checks, ensuring high levels of inventory accuracy

Team Leadership & Development

• Conduct regular team briefings, 1:1s, and performance reviews to ensure alignment with operational goals
• Support succession planning and staff development through mentoring and training initiatives
• Identify opportunities to improve efficiency, accuracy, and team engagement
• Encourage a culture of accountability and continuous improvement within the team

People Management

• Supervise and lead a team of warehouse operatives operatives, providing clear direction, coaching, and support
• Ensure adherence to standard operating procedures and company policies
• Monitor attendance, performance and conduct
• Conduct return-to-work interviews, monitor attendance, and manage absence in line with company policy
• Support performance management through regular feedback, reviews, and development planning
• Promote a positive, inclusive, and safety-conscious working environment
• Address personnel issues promptly, escalating to management or HR when appropriate

Who You Are:

Essential:

• Experience in a warehouse or logistics environment, ideally in a supervisory or team leader role
• Strong leadership skills with the ability to motivate and manage a team
• Hands-on approach with a willingness to work alongside the team when needed
• Good understanding of warehouse operations and health & safety practices
• Excellent communication and organisational skills
• Confident in use of IT and WMS (Warehouse Management Systems)

Desirable:

• Experience in industries involving boilers, air conditioning, heat pumps, solar, or EV charging products
• Recognised health and safety qualification (e.g., IOSH Working Safely or equivalent)
• Forklift license or experience with material handling equipment (MHE)

Benefits:

We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they’ve created a positive, welcoming environment for people to work and thrive within.

Your benefits include…

• 30 days of annual leave (plus bank holidays)
• Free tea, coffee, fruit, and breakfast
• Modern offices
• Social events
• Ongoing training and development opportunities
• Enhanced Family Friendly Benefits
• Private medical cover*
• Company pension
• Death in service benefit*

* After probationary period

How to Apply:

If you’d like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you’d be a great fit for this role and our team.