- Professional
- Bureau à Lagoon Beach
The Inside Sales Representative (ISR) is a revenue-generating role focused on closing ERP software deals through direct engagement with both net-new prospects and existing accounts. This role is responsible for managing the entire sales cycle remotely—from discovery to negotiation and close—while leveraging account-based selling strategies to maintain and expand existing customer relationships. The ideal candidate combines deal-closing expertise with a consultative and solution driven approach to ERP solution selling, helping businesses realize measurable ROI through digital transformation.
Key Responsibilities
The Inside Sales Representative is a “full-stack” salesperson, focused on providing scale across multiple geographies by selling remotely. Key responsibilities include:
- Manage the full sales cycle remotely for new and existing ERP software clients
- Conduct tailored product demos and value-driven presentations to address client needs
- Lead discovery, solution fit, proposal development, pricing negotiation, and deal closure
- Build and maintain a strong sales pipeline to achieve revenue targets
- Identify and pursue upsell and expansion opportunities within existing accounts
- Develop strategic account plans to drive product adoption and revenue growth
- Collaborate with pre-sales, customer success, and implementation teams to ensure client satisfaction
- Maintain accurate CRM records and leverage analytics for personalized outreach
- Provide market and product feedback to internal teams to support continuous improvement
- Align with field sales or partners on strategic deals when necessary
Skills, Knowledge and Expertise
Essential Qualifications
- Bachelor’s degree in Business, Information Systems, or a related field (MBA a plus)
Essential Experience
- 3–6 years of inside sales experience in B2B software, ideally in ERP, CRM, or enterprise SaaS
- Proven track record of closing deals independently (both new business and upsell/cross-sell)
- Experience with account-based selling (ABS) strategies and enterprise customer engagement
Skills and Knowledge
- Familiarity with major ERP platforms (e.g., NetSuite, Microsoft Dynamics, SAP, Oracle)
- Proficiency with CRM and sales tools (e.g., Salesforce, HubSpot, Outreach, LinkedIn Sales Navigator)
- Advanced negotiation and closing skills
- Strategic selling and account planning
- Strong understanding of business processes across finance, operations, HR, and supply chain
- Excellent presentation, discovery, and objection-handling skills
- Self-starter mindset with the ability to work cross-functionally
