- Junior
- Bureau à Cape Town
Sales OperationsHybrid Remote, Cape Town, South Africa
Postuler maintenant
Description
What We’re Looking For:
We're actively seeking a Deal Desk Support Analyst to join our vibrant team and assume a pivotal role in enabling Meltwater’s commercial teams to successfully close high-value opportunities. As a Deal Desk Support Analyst, you'll report to the Manager of EMEA Deal Desk and be responsible for managing the CPQ administration process and providing support across various Deal Desk functions. Additionally, the Deal Desk Support Analyst contributes to the overall order-to-cash process at Meltwater and working closely with commercial teams through any related queries.
Yet, it's more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life!
What You'll Do:
Deal Desk Support:
- Provide operational and administrative assistance to Sales teams in CPQ and CRM.
- Assist in evaluating deal economics, against business rules and operational requirements.
- Support deal approvals, reviews, and compliance assurance processes.
Process Improvement:
- Identify opportunities to streamline and improve Deal Desk processes.
- Assist in implementing standardized methodologies and best practices to enhance efficiency and effectiveness.
Sales Efficiency and Business Rules:
- Identify opportunities for improved sales efficiency and proactively work with sales to implement new business rules.
- Maintain familiarity with all business rules and understand their context to ensure compliance and efficiency.
Systems and Communication:
- Demonstrate a thorough understanding of CRM and CPQ systems to effectively navigate and utilize them in deal management processes.
- Adhere to all company policies, procedures, and business ethics codes, ensuring compliance and integrity in all dealings.
What You'll Bring:
- Bachelor's degree in Business Administration, Finance, or related field.
- 2+ years of experience in Sales Operations, Deal Desk, or critical Meltwater knowledge in one of our Commercial Teams
- Proficiency in Sales business systems
- Knowledge of CPQ, Salesforce, Jira and NetSuite a plus
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities in both English and German is preferred.
- Detail-oriented with the ability to manage multiple tasks and prioritize effectively.
What We Offer:
- Enjoy flexible paid time off options for enhanced work-life balance
- Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along
the way.
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
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Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
