Hybrid Loss Prevention Investigator chez Holt Renfrew

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Loss Prevention Investigator

The Investigator protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following:

· Routinely walk floor to observe, identify dishonest persons both externally and internally

· Observe and dispatch by monitoring CCTV system

· Apprehend shoplifters and maintain records of apprehensions

· Testify at criminal proceedings as appropriate

· Conduct periodic P.O.S. audits

· Conduct internal investigations as required with confidentiality

· Analyze and follow up on transactional reporting

· Minimize company loss due to paperwork errors

· Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables

· Respond to emergencies in a timely manner, ensuring appropriate follow up reporting

· Provide support and follow up on audits to ensure compliance

· Comply with all Health & Safety policies and requirements

· Perform other duties, as assigned

· Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

· College Degree

· 2-3 years experience in a similar capacity

· Kinesic interview techniques or other interviewing/interrogation training

· Previous experience in a retail environment

· Standard first aid, CPR OPA Level II

· Maintain provincial guard license

· Fully bilingual in French and in English.

The measures of success:

· Contribution to financial and customer growth objectives

· Individual objectives linked to the achievement of department goals

· Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.