Hybrid Senior Manager of Customer Success chez Toku
Toku · United States Of America, États-Unis d'Amérique · Hybrid
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Sponsorisé par ExponentAbout Toku
Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. Our growing client list includes 30% of the crypto companies listed on Robinhood.
Backed by $26M from leading investors including Blockchain Capital and Naval Ravikant, Toku is scaling rapidly to meet the demand for compliance solutions in the evolving regulatory environment. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.
To learn more, check our website.
About the Role
Toku is looking for a Senior Manager of Customer Success to lead our efforts in building exceptional customer experiences while driving process improvements and client retention. In this role, you’ll own complex client relationships end-to-end, ensure operational excellence in payroll and benefits delivery, and help scale our customer success function as we grow.
You’ll bring deep expertise in payroll—ideally with global exposure—and a strong track record of improving internal processes and driving measurable results in client satisfaction and retention. You’ll also be responsible for guiding a team, building scalable strategies, and acting as a strategic partner to our customers and internal teams.
