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Remote Senior Customer Data Analyst chez Versapay

Versapay ·  Canada, Canada · Remote

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About Versapay ????

For growing businesses that need to accomplish more with less, Versapay’s Accounts Receivable Efficiency Suite simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI. Versapay integrates natively with top ERPs, while allowing businesses to collect with a self-serve payment portal and collaborate with customers and teammates to resolve what automation alone can’t. Owned by Great Hill Partners, Versapay’s employee base spans the U.S. and Canada with offices in Atlanta and Miami. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and $170B+ in payments volume annually

Think you might be the next Veep to join? Read on!!

Our Values 
⭐️ We obsess over our customers. 
⭐️ We help each other. 
⭐️ We embrace diversity. 
⭐️ We find better ways. 
⭐️ We get things done. 
⭐️ We own it. 


At Versapay, the Analytics team unlocks growth and drives efficiency through data-driven insights. As our new Senior Customer Data Analyst, you'll empower each our customer-facing teams (Customer Success, Customer Care, and Professional Services) to make strategic and operational decisions, as well as drive optimal customer outcomes.

You will be the bridge between data and customer success, instrumental in analyzing the key customer touchpoints, identifying opportunities to improve the customer experience, optimize support processes, and guide customer retention strategies. You'll empower our customer-facing teams with the insights they need to make strategic decisions and drive optimal customer outcomes.

Reporting to the VP of Analytics, you'll leverage your expertise to uncover insights that fuel our value-based obsession with customers. This high-impact role requires adaptability, collaboration, and strong business acumen to navigate the broad and dynamic customer landscape at Versapay.
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