Hybrid Site Operations Coordinator chez Levi Strauss & Co.

JOB DESCRIPTION

Job Overview

The Site Ops Coordinator for Levi’s ecommerce production team drives operational excellence for the team; serves as primary contact for issues with tools or the customer experience, working cross-functionally to resolve issues and deliver consistent results; advocates for enhancements and upgrades to tools and processes with a focus on the impact to the customer; performs other duties as assigned.

Essential Functions

• Manage site refreshes and web projects in partnership with cross functional teams to prioritize, troubleshoot and provide communication to business stakeholders.

• Develop and manage project workflows, timelines and roadmaps for various business plans and objectives; maintain optimal production processes to ensure deliverables and milestones are met with consistency and accuracy.

• Supports ecommerce promotional activities on a regular basis.

• Executes navigation changes and category management in backend system to support site merchandising initiatives.

• Optimize the operational effectiveness of existing processes by identifying opportunities for process change and innovation.

• Proactively identify issues or errors on site throughout the customer experience; be first point of contact for cross-functional business teams when content/product and tool issues occur. Work with appropriate teams to facilitate resolution and communicate updates to business teams and leadership.

• Regular, dependable attendance & punctuality.

Education/Experience

BA/BS Degree preferred or equivalent work experience

1-3 years of detailed task planning and execution experience

1-3 years of related online experience with a strong preference for ecommerce

Proficent in Excel

Proven project management skills

The expected starting salary range for this role is $51,400 - $80,000. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, performance and business needs.  

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay,

incentive plans, and a wide array of benefits designed to help you and your family stay healthy,

meet your financial goals, and balance the demands of your work and personal life. Available

benefits vary depending upon the specifics of the role

EOE M/F/Disability/Vets

LOCATION

San Francisco, CA, USA

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

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