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Polish Customer Support for Technology Company in Greece - Fully Paid Relocation

Mercier Consultancy Group Alemania · Remote

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Description

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Customer Support Representative to join a leading technology company based in Greece. This role includes a fully paid relocation package, making it an excellent chance for Polish-speaking professionals eager to work in a dynamic tech environment while enjoying the Mediterranean lifestyle.


Key Responsibilities

  • Provide exceptional customer support to Polish-speaking clients regarding technology products and services through phone, email, and chat.
  • Address customer inquiries, troubleshoot technical issues, and resolve complaints promptly and effectively.
  • Maintain accurate and up-to-date records of customer interactions in the CRM system.
  • Collaborate with technical and other internal teams to ensure timely resolution of customer issues.
  • Stay informed about product updates, technology trends, and best practices to offer knowledgeable assistance.

Requirements

  • Fluency in Polish (both written and spoken) is essential; proficiency in English is highly desirable.
  • Previous experience in customer support, preferably within the technology sector.
  • Strong communication and interpersonal skills with a customer-centric approach.
  • Good problem-solving capabilities and ability to handle technical queries.
  • Familiarity with customer service software and CRM systems is an advantage.
  • Ability to work independently and collaborate effectively within a team.
  • Willingness to relocate to Greece with the support of a fully paid relocation package.

Benefits

    1. Competitive Monthly Salary
    2. Monthly Bonus
    3. 2 Extra Salaries Per Year
    4. Fully Paid Relocation Package
    5. Fully Paid Training
    6. Health Insurance
    7. And Much More...