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POS Portal: Value-Add Program Manager

ScanSource, Inc. · Greenville, Estados Unidos De América · Onsite

$90,000.00  -  $125,000.00

  • Professional
  • Oficina en Greenville
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Position Overview

We are seeking a Program Manager – Value-Add Programs to launch, operate, and scale initiatives that transform POS Portal from a leading distributor into a full-service ecosystem provider.

This role will oversee programs spanning hardware distribution, logistics, hardware configuration, recurring revenue models, ecommerce, APIs, system enhancements, and integrated payment ecosystems. Acting as both strategist and operator, the Program Manager will translate executive priorities into executable initiatives, ensure cross-functional alignment, and deliver measurable business outcomes.

From program inception to long-term growth, you’ll be accountable for ensuring value-add programs are designed for scalability, profitability, and customer success.

 

Why This Role Matters

The Payments and POS Technical Sales Engineer is a critical connector between sales and execution. This role ensures that partner requirements are not only captured but also operationalized into models that are executable, scalable, and profitable. If you are a business builder, strong communicator, and systems thinker who thrives at the intersection of technology and operations, this is your opportunity to make an impact at the center of ScanSource’s growth strategy.

 

Key Responsibilities

  • Define, prioritize, and launch value-add program opportunities across distribution, logistics, POS, and payments.
  • Partner with Operations, IT, Finance, Product, Sales, and Marketing to execute programs end-to-end.
  • Establish governance, KPIs, and feedback loops to ensure accountability and continuous improvement.
  • Collaborate with IT and product teams on systems enhancements, APIs, and workflow automation.
  • Engage with ISVs, payment providers, vendors and fintech partners to co-develop ecosystem programs.
  • Define partner onboarding frameworks, SLA models, and recurring revenue mechanisms.
  • Lead pilots and phased rollouts, ensuring scalability and measurable ROI.
  • Equip Sales and Customer Success teams with training, playbooks, and collateral for program adoption.
  • Collaborate with Finance on business cases, financial models, and program charters that secure executive sponsorship.
  • Own program-level P&L accountability, including cost modeling, pricing, and ROI tracking.
  • Monitor recurring revenue streams, attach rates, and partner adoption across key initiatives.
  • Deliver structured executive reporting and insights on program performance, risks, and expansion opportunities.

 

Qualifications & Experience

  • Bachelor’s degree in Business, Marketing, Operations, Supply Chain, or related field (or equivalent experience).
  • 3–10 years of experience in program management, product management, project management, or operations leadership within technology, distribution, or payments.
  • Proven track record launching cross-functional programs.
  • Familiarity with hardware distribution, 3PL/logistics, ecommerce, SaaS, and payment ecosystems.
  • Strong business and financial acumen, including P&L ownership and ROI analysis.
  • Exceptional stakeholder management, presentation, and communication skills.
  • Experience with ERP/CRM systems, APIs, and workflow automation preferred.
  • Willingness to travel 15–25% for partner and program execution.

 

Ideal Candidate Attributes

  • Business Builder: Designs programs that drive recurring revenue and measurable value.
  • Consensus Driver: Aligns diverse internal and external stakeholders around common goals.
  • Systems Thinker: Understands how logistics, IT systems, and financial models interconnect.
  • Operational Executor: Skilled at taking programs from charter to full-scale adoption.
  • Collaborator: Brings people together to brainstorm solutions to complex problems and meet customer expectations.
  • Adaptable & Resilient: Thrives in high-growth, fast-paced environments with competing priorities.

 

Compensation & Benefits

Compensation Range: $90,000 - $125,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.  This position is not eligible for a variable pay component as part of the hiring range.

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision.  Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire).   In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO.  ScanSource also celebrates 10 paid company holidays.

 

POS Portal/ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F