Hybrid Associate MDR Analyst Associate MDR Analyst with verification
Malwarebytes · Australia · Hybrid
Trabajos a distancia y desde casa en Australia
Homeoffice Work at Home Data Entry Clerk (Part Time)
TowardJobs Staffing · Australia · Australia · Remote
Hybrid Associate MDR Analyst Associate MDR Analyst with verification
Malwarebytes · Australia · Hybrid
About the job
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyber protection for everyone, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for...
We want somebody with a real passion of defending the cyberworld. You’ll be part of a team providing professional cybersecurity services for Malwarebytes customers, helping to defend and remediate against all manner of cyber threats. It’s more than a job, it’s a mission.
Malwarebytes MDR Associate Analysts detect, contain, and remediate advanced threats to protect our customers. You will be primarily focused on real-time incident detection, validation, remediation, and reporting.
What You’ll Do
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyber protection for everyone, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for...
We want somebody with a real passion of defending the cyberworld. You’ll be part of a team providing professional cybersecurity services for Malwarebytes customers, helping to defend and remediate against all manner of cyber threats. It’s more than a job, it’s a mission.
Malwarebytes MDR Associate Analysts detect, contain, and remediate advanced threats to protect our customers. You will be primarily focused on real-time incident detection, validation, remediation, and reporting.
What You’ll Do
- Support 24/7/365 Managed Detection and Response efforts:
- Monitor and analyze log data and/or alerts generated by Malwarebytes security technologies in real-time; escalate and report validated security incidents to our customers.
- Investigate and validate alerts.
- Handle incidents as defined in playbooks and standard operating procedures and advise our customers on remediation actions.
- Escalate difficult or complex issues to more experienced staff, as appropriate.
- Prepare incident reporting for customers outlining the threat, its characteristics, and possible remediation activities.
- Provide peer review for incident reporting.
- Manage and track customer issues and requests.
- Identify opportunities for process improvement.
- Handle situations in a productive and professional manner.
- Bachelor's Degree required in Cybersecurity, Computer Engineering, Information Security, Computer Science, or a related technical discipline (or 2+ years of related experience).
- Ability to be self-directed, taking initiative and executing tasks independently.
- Some knowledge of Windows, MacOS and Linux environments.
- Understanding of IP networking, IT security and network security fundamentals.
- Excellent verbal and written communication skills and collaborative attitude.
- Ability to work in a team-oriented, collaborative environment with a high level of analytical and problem-solving abilities.
- Customer service and interpersonal skills.
- Ability to maintain confidentiality with sensitive data.
