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Job Title: New Home Sales Consultant

Company: Simplicity by Hayden Homes partnered with New Home Star

Location: This role will oversee Tri-Cities, WA and surrounding areas. Work location is remote but must attend customer appointments regularly in the cities listed.

Career Area: Sales

Education: Associates degree or higher is preferred or equivalent combination of education and/or work experience.

Experience: 5+ years of professional level experience in sales and/or customer service.  Mortgage, construction, and build-on-your-lot real estate strongly preferred.

Travel: Regular travel within local and regional areas. Vehicle and valid Driver’s License and insurance required.

Schedule: Availability to work on job sites and in the field for regular schedule, including weekends required.

Requirements: Background check is required.

We are proud to be Great Place to Work Certified® and selected as a Fortune 100 Best Workplaces!

How You Will Contribute:

As a New Home Sales Consultant, you will cultivate customer relationships for on-your-land homebuilding, providing a positive and stress-free experience for the home buyer. You will be responsible for generating and nurturing leads, presenting home designs, an understanding of jurisdictional requirements, and aiding the customer in identifying if their land is permittable thru the local jurisdiction. You will work closely with clients to ensure they fully understand the construction process, timelines, and costs associated with building on their lot. You will serve as a guide to the customer from the time they receive the handoff from the Online Home Concierge through the signed contract. 

Responsibilities Include:

• Provide unparalleled customer service, and guide customers on the home building/buying journey.
• Meet with potential buyers & guide them through the requirements needed to build a Simplicity Home on their lot(s).
• Collaborate with customers and senior project managers in gathering important information from jurisdictions and utility providers to discover if their property is buildable.
• Ensure information is accurately documented in the contract and the Customer Relationship Management (CRM) software.
• Use marketing initiatives to grow brand awareness with the local community and potential home buyers to generate adequate traffic and sales.
• Participate in recurring sales training via our proprietary sales enablement platform, as well as in person.
• Collaborate on an ongoing basis with the sales team, and present quarterly business plans to our builder partners in order to meet given sales goals.

What You Can Offer:

• Schedule
  • Availability to work on job sites and in the field for regular work schedule, including weekends required.
  • Ability to organize and set your schedule to generate sales.
• Skills
  • Ability to target, receive, and manage qualified leads with strong follow-up skills and disciplined execution.
  • Passion and skill for interacting with customers in large purchase decisions.
  • Comfortable in CRM systems (i.e. Salesforce) and good follow-up skills and discipline.
  • Proficient computer knowledge/skills (i.e., MS Office Suite such as Excel, Word, and PowerPoint).
• Specialized Knowledge / Professional Certification
  • Entrepreneurial mindset.
  • Valid driver's license and current liability insurance are required. Reliable transportation is required to facilitate travel throughout your workday.
• Education
  • Associates degree or above (preferred) or equivalent combination of education and/or work experience.
• Experience
  • 5+ years of professional level experience in a sales and/or customer service role.
  • Mortgage, construction, and build-on-your-lot real estate experience strongly preferred.