Digital Transformation Program Lead en KDDI America
KDDI America · Los Angeles, Estados Unidos De América · On-site
- Oficina en Los Angeles
[Role Overview]
We are seeking a motivated Digital Transformation Program Lead to manage digital transformation initiatives and support client growth. This role is responsible for planning and delivering technology-driven projects that improve operations, modernize business processes, and enhance customer experience.
Primary Focus: Deliver digital transformation programs
Secondary Focus: Support business development and client growth initiatives
This position offers hands-on project leadership, direct client exposure, and the opportunity to grow into larger transformation responsibilities.
[Key Responsibilities]
1. Program & Project Management (Primary Focus)
- Lead delivery of digital transformation projects from planning through execution
- Develop and manage project plans, timelines, milestones, and resources
- Coordinate cross-functional teams and external partners
- Ensure alignment between business objectives and project execution
- Identify and manage risks, issues, and dependencies
- Track progress and provide regular project status updates
- Support implementation and adoption of digital platforms and process improvements
2. Client Engagement
- Act as primary project contact for assigned clients
- Build positive working relationships with client stakeholders
- Participate in regular onsite engagement in the Los Angeles area
- Help translate business needs into clear project plans
3. Business Development Support (Secondary Focus)
- Support identification of new project opportunities within new/existing accounts
- Contribute to solution definition and proposal development
- Assist sales and delivery teams during pre-sales activities
4. Documentation & Reporting
- Maintain project documentation and reporting artifacts
- Support post-project reviews and continuous improvement initiatives
[Qualifications]
- 5+ years of experience in project or program management, digital delivery, or technology consulting
- Bachelor’s degree in Business, IT, Computer Science, or equivalent experience
- Business-level Japanese and English proficiency
- Understanding of software development lifecycles and digital platforms
- Experience managing cross-functional project teams
- Strong communication, organization, and problem-solving skills
- Ability to work in a fast-paced, client-focused environment
[Preferred Qualifications]
- Project management certification (PMP, Scrum Master, etc.)
- Experience with Agile, Scrum, or hybrid delivery approaches
- Familiarity with project management tools such as JIRA, Trello, or similar
[Success Metrics]
- Projects delivered on time and within scope
- Positive client feedback and strong working relationships
- Smooth adoption of delivered solutions
- Contribution to follow-on project opportunities
Benefits
· Medical, Dental and Vision Coverage
· Basic Life Insurance and AD&D
· Short-Term and Long-Term Disability Insurance
· Flexible Spending Account (FSA)
· 401(k) with company match
· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
· Tuition Reimbursement Program
· Gym Reimbursement Program
· Employee Assistance Program (EAP)
· Wellbeing Solutions Program
KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.
For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/
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