Administrative Assistant en Yesco

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Job Description:

GENERAL PURPOSE:

Relieves departments and management of clerical work and administrative and business detail by performing the following duties: 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Performs office operations and procedures to include information management i.e. setting up customers in Servizio; setting up Time & Material Orders in Servizio, creating jobs from contracts that come in with outage in patrols and creating quoted service other jobs.
• Understand the commission policy
• Create Commission Tickets for approval
• Maximizes office productivity through proficient use of software applications
• Facilitates the flow of information to allow for efficient coordination of business activities from initial customer contact to sending it to the Service Operations team to complete the work.
• Reviews completed Maintenance jobs to ensure that time & materials have transferred to the job order in NetSuite.
• Create maintenance and service other estimates and proposals.
• Set up contract renewals monthly and send out to reps.
• Volume and commission posting on quoted jobs and service volume
• Create and send invoices.
• Creates records to ensure completeness, accuracy, and timeliness
• Applies good customer service skills

MARGINAL DUTIES & RESPONSIBILITIES:

• Perform receptionist duties, greets customers, and distributes mail
• Performs other functions as necessary or as assigned

NATURE OF WORK CONTACTS:

• Interacts daily with employees in the office and the field to provide administrative support; may discuss and resolve customer issues and business matters
• Interacts regularly with customers both in-person and on the telephone to answer customer questions, resolve issues, and to coordinate payment

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A High School Diploma or GED and/or five years or more of related experience and/or training; or any combination of education, experience, and training which provides the following knowledge, skills and abilities:

• To perform this job successfully, an individual should have knowledge of Work Processing software; Spreadsheet software; Accounting software; Order Processing systems; Database software and Contact Management systems
• Ability to communicate in person and electronically.

We maintain a drug free workplace. We do test for marijuana. YESCO is an EEO/AA employer.  We welcome all qualified jobseekers.  Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.