Patient Care Coordinator en RAYUS Radiology

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RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time, working Monday thru Friday Days.

ESSENTIAL DUTIES AND RESPONSIBLITIES: 

(60%) Scheduling & Insurance

• Schedules patient examinations according to existing company policy
• Arranges transportation and hotel accommodations for patients when appropriate
• Communicates to team any scheduling changes in order to ensure highest patient satisfaction
• Pre-certifies/Authorizes all exams with patient's insurance company as required
• Verifies medical necessity on all exams as required
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
• Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate

(35%) Registration

• Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
• Answers phones and handles calls in a professional and timely manner
• Maintains positive interactions at all times with patients, referring offices and staff
• Supports Vascular team in order to ensure highest patient satisfaction
• Acts as liaison between team and the patients waiting for exams
• Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
• Maintains the supply of patient information sheets

(5%) Performs other duties as assigned