Warehouse Team Manager en WINCANTON

We are seeking a proactive and experienced Warehouse Team Manager to lead operations at our Defence Logistics Centre in Samlesbury. Reporting to the Operations Manager, you will be responsible for ensuring a high-performing warehouse operation that meets key performance indicators, exceeds customer expectations, and upholds the highest standards of quality and compliance.

This role has a strong focus on Quality Management Systems, particularly ISO 9001, and is ideal for candidates with experience in managing teams within regulated environments.

Key Responsibilities

• Lead and motivate the warehouse team to achieve daily and weekly KPIs.
• Ensure a proactive approach to Health and Safety across all operations.
• Drive a culture of continuous improvement and operational excellence.
• Manage and maintain accurate process flows, work instructions, and quality documentation in line with ISO 9001 standards.
• Ensure all staff are trained, inducted, and supported with ongoing development plans.
• Monitor and manage performance, attendance, timekeeping, and sickness levels.
• Provide a responsive and professional service to internal and external stakeholders.
• Act as a key holder and ensure site security and compliance.
• Develop trusted relationships with stakeholders across Wincanton and the wider business.
• Champion quality assurance and compliance, ensuring alignment with ISO 9001 and other relevant standards.

Skills & Experience

• Proven experience in warehouse or logistics team management.
• Strong understanding of Quality Management Systems, particularly ISO 9001.
• Excellent communication and leadership skills.
• Proactive, flexible, and solution-oriented mindset.
• Strong operational knowledge and project management experience.
• IT literate, with working knowledge of Microsoft Office and warehouse systems.
• Ability to coach, develop, and inspire teams.
• Experience in regulated or defence-related environments is desirable.

What We Offer

• Competitive salary up to £39,000 depending on experience.
• Monday to Friday – 38.75 hours per week.
• 25 days holiday plus bank holidays.
• Free parking.
• Extensive retail discounts – supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals.
• Funded accredited training courses.
• Friends and Family Apprenticeships.
• Cycle to Work Scheme.
• Healthcare and dental cash plans.
• Pension and accident insurance.
• Payroll Giving.
• Eye Care Vouchers.
• Online GP Access.
• Hospital Plan.
• Death in Service Benefit.
• Retirement Courses.
• 50% discount on RAC cover.
• Discounted Gym Memberships.
• Extended Employee Assistance Programme including free financial and legal advice.