Internal Redeployment Only - Senior Executive Officer en Cardiff University
Cardiff University · Cardiff, Reino Unido · Onsite
- Senior
- Oficina en Cardiff
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Please note that this job is open only to current members of staff of Cardiff University who are eligible for redeployment.
Internal Redeployment Only - Senior Executive Officer
An exciting opportunity has arisen in the School of Geography and Planning for a Senior Executive Officer. The role will lead and manage teams of professional services staff responsible for the education operation delivered by the school. The role oversees the development of the school’s taught programmes, quality processes and the student experience.
The role forms part of the school’s senior professional services team, and the postholder will provide specialist strategic, planning and analytical support for the School Manager as well as offering oversight across programmes and student experience.
The successful candidate will have a remit of working in education services providing expert leadership. The successful candidate will be required to engage effectively and work collaboratively with academic and professional services teams with the School’s Director of Learning and Teaching alongside the Arts Humanities and Social Science College and wider University colleagues.
This post is full-time and fixed term for 12 months, to cover a period of leave (35 hours per week).
Start date to be confirmed (January 2026 TBC).
Salary: £41,064 - £46,049 per annum, with 4 annual increments up to £46,049 per annum (Grade 6), final salary at top of grade. New appointments are usually made at the starting point of the salary scale.
Informal enquiries may be made to: [email protected] or Delyth Jones ([email protected]).
It is the University’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element.
When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number.
Closing date: Wednesday, 5 November 2025
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Internal Redeployment Only - Senior Executive Officer
An exciting opportunity has arisen in the School of Geography and Planning for a Senior Executive Officer. The role will lead and manage teams of professional services staff responsible for the education operation delivered by the school. The role oversees the development of the school’s taught programmes, quality processes and the student experience.
The role forms part of the school’s senior professional services team, and the postholder will provide specialist strategic, planning and analytical support for the School Manager as well as offering oversight across programmes and student experience.
The successful candidate will have a remit of working in education services providing expert leadership. The successful candidate will be required to engage effectively and work collaboratively with academic and professional services teams with the School’s Director of Learning and Teaching alongside the Arts Humanities and Social Science College and wider University colleagues.
This post is full-time and fixed term for 12 months, to cover a period of leave (35 hours per week).
Start date to be confirmed (January 2026 TBC).
Salary: £41,064 - £46,049 per annum, with 4 annual increments up to £46,049 per annum (Grade 6), final salary at top of grade. New appointments are usually made at the starting point of the salary scale.
Informal enquiries may be made to: [email protected] or Delyth Jones ([email protected]).
It is the University’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element.
When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number.
Closing date: Wednesday, 5 November 2025
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Job Description
To support the Director of Teaching and Learning at the School of Geography and Planning in the delivery of education provision and academic quality. To take responsibility for the effective and efficient delivery of all services provided by the Education Teams (undergraduate and postgraduate), overseeing the operation and development of the school’s taught programmes, providing advice, guidance and support, and leading projects in this area.
Key Duties
Key Duties
- Lead and manage the Student Services Team, ensuring high-quality service delivery across all academic support functions.
- Work closely with the School Manager to implement operational strategies and ensure alignment with School and University goals.
- Contribute to the long-term management of the School by translating strategic priorities into operational plans.
- Oversee programme development, review, and approval processes for UG and PG programmes.
- Ensure robust systems for quality monitoring, enhancement, and compliance with University regulations.
- Manage student lifecycle processes including recruitment, enrolment, assessment, progression, awards, and study abroad activities.
- Coordinate timetabling, student records, and case management, acting as the investigating officer for student complaints and cases.
- Provide expert advice to academic leads on policy development and implementation.
- Attend and contribute to School and University committees, influencing decisions on teaching and learning.
- Prepare and disseminate management reports and data to inform decision-making and support institutional reviews.
- Lead, motivate, and support team members, overseeing induction, workload allocation, PDRs, and training needs.
- Foster a culture of continuous improvement, collaboration, and professional development.
- Support team members with welfare concerns, escalating appropriately to specialist services.
- Liaise with central and college services to resolve issues and ensure effective collaboration.
- Advise Boards of Studies and relevant College/University groups on programme changes.
- Ensure all student administration practices comply with University regulations and external requirements.
- Act as a point of escalation for complex student issues, ensuring timely and compliant resolution.
- Gather, analyse, and report on data to identify trends and support strategic decisions.
- Manage and coordinate the accreditation process for relevant programmes.
General Duties
- Engage in ongoing personal and professional development to enhance performance and support evolving responsibilities.
- Develop networks across the School, College and University to ensure the success of the team’s objectives and long term plans.
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
- Perform other duties occasionally which are not included above, but which will be consistent with the role.
- Abide by University policies on Health and Safety and Equality and Diversity.
Salary Range Max.
46,049
Grade
Grade 6
Salary Range Min.
41,064
Job Category
Education, Management & Executive
Career Pathway
Managerial, Professional and Specialist Staff – MPSS
Person Specification
Essential Criteria
Qualifications and Education
Desirable Criteria
Qualifications and Education
- Degree/NVQ 4 or equivalent work related experience.
- Substantial experience of managing a team.
- Specialist knowledge of appropriate administrative systems and processes.
- Proven experience in developing new processes and procedures.
- Ability to communicate detailed and complex information effectively and professionally to a wide range of people.
- Proven ability to develop networks in order to contribute to long term developments.
- Experience of dealing with performance and welfare issues.
- Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered.
- Evidence of ability to solve problems using initiative and creativity; using detailed understanding of methodologies to select the right approach .
- Evidence of ability to plan the work of a team, over extended time periods, reacting to changes in workload and priority.
Desirable Criteria
- Postgraduate/Professional qualification.
- Experience of working in a Higher Education environment.
- Fluency in Welsh, written and oral.
