Benefits Navigator | Academic and Student Affairs, WSU Tri Cities en Washington State University

Online applications must be received before 11:59pm on:

November 11, 2025

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1

Business Title:

Benefits Navigator | Academic and Student Affairs, WSU Tri Cities

Employee Type:

Admin. Professional (+) (Fixed Term)

Position Details:

Summary of Duties:

WSU Tri Cities Department of Academic & Student Affairs is now accepting applications for a Benefits Navigator. As the Benefits Navigator, you will serve as a single point of contact and liaison for students who seek or are eligible for public and institutional resources including, but not limited to: public benefits, emergency assistance grants, housing supports, and food pantry items. You will examine barriers to addressing these fundamental needs and provide intake, referrals, and support in accessing resources at the university level or with local, regional, and state/federal community partners.

You will work to enhance collaborations with community partners and increase resources for WSU Tri Cities to support students with limited resources or lower incomes. The Benefits Navigator position is funded by a 2-year state allocation and continuation of the position is dependent upon ongoing program funding by Washington State.

Required Qualifications:

• Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience.

• Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

• Demonstrated excellent verbal/written communication and interpersonal skills.

• Demonstrated experience with modern office technologies, such as the Microsoft Office Suite.

• Demonstrated ability to work effectively and positively with diverse populations.

• Demonstrated ability to prioritize tasks effectively.

• Attention to detail, organized, and able to meet deadlines.

• Experience working with diverse faculty, students, staff, and/or community members.

• Demonstrated ability to exercise professional judgment and leadership, including the ability to problem solve and work independently.

Preferred Qualifications:

• Experience or knowledge of coordinating student services and/or basic needs programs.

• One or more years of experience advising/counseling students in a higher education setting or equivalent.

• Familiarity with Washington State University policies and procedures.

Additional Information:

Last Day Applications Will Be Accepted:

Please submit your completed application by November 11, 2025, at 11:59 pm.

This is a full time (100% FTE), permanent position. This position is overtime eligible.

This is an in-person/on-site position located in Richland, WA.

This position is funded by a 2-year state allocation and continuation of the position is dependent upon ongoing program funding by Washington State. Renewal is dependent on the need for extension and/or if additional funding is secured to extend employment.

Monthly Salary: $4,050.92 - $4,660.47 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

About Department/College/Area/ Campus - WSU Tri-Cities

Area/College: Washington State University, Tri-Cities
Department Name: Academic and Student Affairs
Location: Richland, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

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