Manager Security Operations & Emergency Preparedness en Meritus Health

Manager, Security Operations & Emergency Preparedness

Location: Meritus Health | Hagerstown, MD
Schedule: Full-time | On-site
Department: Safety & Security

Protect what matters most—people. At Meritus Health, we’re committed to creating a safe, secure, and resilient environment for our patients, visitors, and staff. We’re seeking a strategic and hands-on Manager of Security Operations & Emergency Preparedness to lead our security team and emergency response efforts with confidence, compassion, and precision.

What You’ll Do:

• Oversee daily hospital security operations to ensure safety of all individuals and property
• Develop, implement, and maintain security policies, procedures, and emergency protocols
• Supervise and support security personnel, fostering a culture of accountability and professionalism
• Coordinate emergency management activities in alignment with hospital policies and regulatory standards
• Serve as a key liaison during crisis situations, ensuring calm, clear, and effective communication

What You Bring:

• Education: High School diploma required; A.A. in Criminal Justice, Security Management, Emergency Management, or related field preferred
• Experience: Minimum 3 years of management experience in a security-related field; healthcare security experience a plus
• Licensure/Certifications:
  • Maryland State Police Security Guard Card (preferred or obtainable within 90 days)
  • BLS (CPR) certification required
  • De-Escalation training (required within 90 days)
  • Valid Driver’s License and clean driving record (certified copy required annually)
  • CHPA, CPP, or other relevant certifications preferred

Skills That Set You Apart:

• Deep knowledge of hospital and healthcare security regulations and best practices
• Strong leadership, decision-making, and conflict resolution abilities
• Exceptional communication and interpersonal skills across diverse populations
• Ability to remain calm and professional in high-stress situations
• Proficiency in incident reporting systems, access control systems, and Microsoft Office Suite

Why Join Meritus?

At Meritus Health, you’re not just managing a team—you’re shaping the safety culture of an entire organization. We offer a collaborative environment, opportunities for professional growth, and the chance to make a meaningful impact every day.

Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.