Investigations Specialist en City of Ashland, OR

About the Department

Provides responsible clerical support related to property/evidence and investigations to the Police Department; handles a variety of police-related clerical matters using moderate independent judgment in applying established practices and procedures; responds to requests for information and/or assistance from officers, outside agencies, and the public; processes and inputs police reports to maintain law enforcement records systems, to include receiving, appropriate triage and re-assignment of reports submitted online by citizens; researches and resolves problems and concerns; compiles data; receives, handles, or refers calls and visitors; maintains departmental files; and performs other work as assigned.

Position Duties

Enters data, property and evidence from investigations as directed by the Detective Division.

Assists the Evidence and Property Technician with purging and or inventorying property and evidence.

Reads, comprehends and analyzes police reports in the Police Records database.

Coordinates and gathers information from multiple sources; performs research on various databases.

Balance cooperation with others and independent thinking; prepares investigative reports with recommendations for future management of the case.

Receives comprehensive instruction to identify, collect, preserve, package, document and present evidence on routine cases.

Applies investigative technique; assists in gathering, evaluating and preserving evidence; analyzes the evidence, and determines the presence or absence of criminal activity.

Tracks caseloads for detectives, including dispositions; organizes case materials for review.

Prepares routine technical departmental reports and supplements.

Monitor online reporting system, triage reports and distribute as appropriate, track crime report data for trends and distribute information to the Patrol Commander and/or Investigations Unit as appropriate.

Maintains Police Department website.

Obtains, organizes and tracks evidence; assists with documenting evidence for submission to Evidence and Property Technician; maintains proper chain of custody on information and evidence.

Respond to requests for copies of police records.

Compile data and statistics on Department activity, transfer to appropriate forms, and distribute; complete, and process requests by retrieving information from the Law Enforcement Data System (LEDS) and providing information as authorized.

Produces crime prevention literature.

Perform other support activities such as: serving subpoenas; ordering department supplies; entering into and retrieving information from the computer; preparing, composing, and/or typing a variety of routine correspondence and documents; maintaining police records and files; scheduling administrative appointments; and distributing incoming mail.

Respond to routine questions from defendants, attorneys, witnesses, prospective jurors, and the general public in person, over the telephone and in writing, regarding citations, court dates, non-payment of fines, postponements, jury duty, etc.

Follow all safety rules and procedures established for work areas.

AUXILIARY JOB FUNCTIONS:

Maintain proficiency by attending training conferences and meetings, reading materials, and meeting with others in areas of responsibility.

Perform other work as assigned.

Minimum Qualifications

EDUCATION, TRAINING AND EXPERIENCE:

Education: Possession of a high school diploma, a GED, or equivalent.

Experience:  A minimum of two (2) years of clerical experience.  Experience working with and knowledge of police records management systems, LEDS, Laserfiche and current procedures used by law enforcement organizations.

Desirable Qualifications: Experience in a city organization, including at least one year performing office support work in a police department or similar law enforcement agency.

College-level coursework is desirable.

Substitution: Any satisfactory equivalent combination of education, training and experience that demonstrates the knowledge, skills and abilities to perform the duties of the job proficiently may substitute for the above requirements.

SPECIAL REQUIREMENTS:

Must undergo an in depth background investigation which will examine previous employment, previous contacts with police agencies and other aspects of the applicant's background as well as a psychological evaluation if an offer of employment is made.

License: Possession of, or the ability to obtain and retain, an Oregon driver license by the time of appointment.

Certificate: Possession of a LEDS certificate, or the ability to obtain such certificate within 30 days of appointment.

 

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

Basic police department and law enforcement procedures.

Law enforcement and state and court related laws and codes, and legal terminology.

Clerical methods, department resources and procedures.

English grammar, spelling, vocabulary, and punctuation.

Basic mathematics including addition, subtraction, multiplication, division, fractions, and percentages.

Principles and practices of customer service.

Principles and practices of business letter writing.

Common word processing, spreadsheet, and database software.

Ability to:

Use computers and standard business software. Make calculations using basic mathematics.

Research, prepare and maintain financial, statistical, and narrative information, data, tables, and charts.

Maintain confidentiality of documents, materials, and information.

Learn specialized automated systems used in the department.

Operate document creation and photo manipulation software.

Locate, identify, and correct inaccurate or incomplete information.

Communicate effectively, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

 

PHYSICAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(1) Mobility: frequent sitting for long periods of time; occasional bending or squatting. (2) Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. (3) Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. (4) Dexterity: frequent use of keyboard; frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. (5) Hearing/Talking: frequent hearing and talking, in person and on the phone. (6) Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone.

 

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a typical office environment and is subject to moderate noise.

Other Qualifications

Please apply ONLINE at https://www.governmentjobs.com/careers/ashlandor

 A completed City application must be filed online with the Human Resources Department before the deadline shown above and may be supplemented with a resume of work experience. Resumes are NOT accepted in lieu of a completed City application. Resumes received without a completed City application will not receive a response from the Human Resources Department.

Following a review of the applications, a limited number of the most highly qualified applicants may be invited via email to proceed further in the selection process. Those not selected for interview will be notified in email (no phone calls please). The applicant selected must provide, at the time of employment, appropriate documentation of citizenship, as required by the immigration and Naturalization Act of 1986.

Per Oregon Revised Statutes 408.225 and 408.230, the City of Ashland grants preference in hiring and promotion of veterans and disabled veterans as defined by state law. If you are eligible and wish to claim Veterans' preference points, please indicate so on your application. Please note that you need to submit documentation of your eligibility at the time of your application.

A thorough background investigation will be completed on the candidate selected for hire.

The City of Ashland is an equal opportunity employer and will not discriminate against an employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin or mental or physical disability unless based on a bonafide occupational qualification.

 The City of Ashland will make reasonable accommodations for the disabled.  Individuals with disabilities requiring accommodation in the application or testing process MUST inform the Human Resources Department of the City of Ashland, in writing, no later than the final filing date as stated on the job bulletin.  Applicants needing such accommodations should document the request, including an explanation as to the type and extent of accommodations needed to participate in the selection process.

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