Benefit Programs Manager en Delta Dental of Minnesota

COMPANY INFORMATION

Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota-based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building this reputation.

GENERAL SUMMARY

The Benefit Programs Manager is responsible for implementing, administering, and maintaining benefits programs; creating and updating benefit policies and procedures. Benefit and retirement programs include medical, dental, vision, life insurance, short- and long-term disability, 401(k), wellness, and incentives. This role is responsible for developing benefits communications, providing consultation on benefit-related matters, maintaining HRIS benefit enrollment updates, and managing the Open Enrollment process. Responsibility for compliance reporting and activities, such as Workers’ Compensation, Occupational Safety and Health Administration (OSHA), Affordable Care Act (ACA), and internal/external audits.

This position will be with Stratacor, an affiliate of Delta Dental of Minnesota.

ESSENTIAL FUNCTIONS

1. Manages the implementation of benefit programs, including third-party file feed integrations
2. Creates, develops, and maintains up-to-date benefit policies and procedures
3. Develops and sends benefit communications to team members, vendors, and brokers
4. Serves as a point of contact with benefit vendors and brokers to gather information and answer
5. Manages, develops, implements, and administers the open enrollment process; includes enrollment set-up in HRIS, partnering with Marketing and broker to develop materials, providing informational employee sessions, monitoring enrollment progress via reporting tools, auditing passive and/or active changes, ensuring file feed updates are transmitting data to vendors timely and verifying deduction accuracy.
6. Presents new-hire benefit orientation
7. Perform quality checks of benefits-related data
8. Distribute all benefits enrollment materials and determine eligibility
9. Enroll employees with benefit carriers as necessary and process life status changes
10. Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
11. Reviews and authorizes all bi-weekly benefit changes for accuracy
12. Monitor and provide benefit data for proper allocation/billing charges to payroll and/or vendors as necessary, and process invoices
13. Effectively interprets ADA, OSHA, FMLA and other leave law implications as they relate to benefits
14. Assists with leave of absence administration as needed
15. Respond to 401(k) inquiries from managers and employees relating to enrollment, plan changes and contribution amounts.
16. Manages data requests for annual 401(k) audit
17. Responsible for regulatory reporting activities and requirements (i.e. ACA)
18. Responsible for recording and providing follow-up on Worker’s Compensation; and applicable regulatory obligations (i.e. OSHA 300A)
19. Promotes a healthy lifestyle to employees through communications, wellness program initiatives and educational events for employees (i.e. Flu Shot Clinic, 401(k) Plan Professionals, EAP).
20. Administers HRIS changes and benefits enrollments in the HRIS to provide vendors with accurate eligibility information
21. Manages HRIS maintenance of information for content, employee resources, required regulatory notices/reports, etc.
22. Other duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice.

KNOWLEDGE, SKILLS AND ABILITIES

Required:

1. Ability to meet established and required deadlines
2. Strong knowledge of employee benefits and applicable laws
3. Excellent interpersonal, verbal and written communication skills
4. Excellent organizational and time management skills
5. Strong analytical skills and attention to detail
6. Experience using Microsoft Office, specifically Excel
7. Ability to maintain a high-level of confidentiality
8. Ability to work independently

EDUCATION AND EXPERIENCE

Required:

1. Bachelors degree in HR or related field and/or equivalent work experience; plus
2. A minimum five (5) years experience administering benefits in Human Resources
3. Experience working with Ultimate Software (UKG Pro) or similar Human Resources Information System (HRIS) software

Preferred:

1. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP)certification credential
2. CEBS designation
3. Business Intelligence report writing

RELATIONSHIPS

1. Reports to: Vice President, Human Resources
2. Directly supervisors: None
3. Internal and external relationships: Internal management and non-management employees, external benefit vendors, UKG, and other regulatory agencies

BENEFITS & COMPENSATION

Benefits for this position include medical, dental, vision, and life insurance; disability coverage, flexible spending plans, a 401(k) plan, Paid Time Off (PTO), Holidays and days of remembrance. Visit http://www.deltadentalmn.org/employee-benefit-packages for more information.

The starting salary range for this position is $83,000 - $103,750. Salary offers will typically be made in the listed range. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including merit process and internal pay alignment, when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41-CFR 60-1.35(c)