IT User Support Technician (711) en Merced County Office of Education

The Merced County Office of Education assists Merced County’s 20 school districts through support and oversight of curriculum and instruction, alternative education, business services, early education, technology, migrant education, special education, and teacher credentialing. MCOE is led by the elected Merced County Superintendent of Schools and governed by the Merced County Board of Education. While serving as a focal point to facilitate local school/government/community partnerships, MCOE is responsible for the fiscal oversight of each school district in Merced County, hears appeals for student expulsion hearings and interdistrict transfers and operates Green Meadows Outdoor School.

MINIMUM QUALIFICATIONS: This position requires a high school diploma or recognized equivalent plus additional on the job training or college coursework in computer science or related technical field, and two years of experience in personal computer technical support, including installing software and assembling hardware, experience troubleshooting configuration problems, and performing minor repairs. Industry certificates may substitute for some higher education. View attached job description for complete details.

ADDITIONAL DOCUMENTS: The following information must be received before the deadline date in order for your application to be considered for this position: 1) a completed Ed-Join on-line application form 2) brief resume 3) Optional: three (3) recent letters of recommendation (SIGNED and DATED within the last 18 months) 4) High School Diploma or college transcript (if applicable) 5) any related certifications Upon hire, must provide: TB clearance High School Diploma or official college transcripts. DMV H6 printout Proof of auto insurance Must pass strength test SUMMARY: Under general direction of the assigned supervisor, the IT User Support Technician installs, configures, troubleshoots, and services networked microcomputer workstations and related equipment and software used in administrative and classroom lab environments. Provides technical support and help functions that relate to computer hardware and software, data communications, and connectivity. This position performs basic network operations, account setup applying existing computer security and user access rules, and hardware diagnostics.

$5,780. - $6,633 monthly (Maximum entry salary is step 3 at $6,191. per month)

IMPORTANT! Prior to employment, employee candidate will be required to provide either proof of U.S. citizenship or other documents that establish the candidate’s eligibility to be employed in the U.S. The California Education Code states that no person shall work in the public schools until they have been fingerprinted and cleared through the Department of Justice. (QUALIFIED APPLICANTS, MALE OR FEMALE, FROM ALL RACES, RELIGIONS, CULTURAL AND ETHNIC GROUPS AND THE DISABLED ARE ENCOURAGED TO APPLY.) As an equal opportunity employer, we intend to meet all obligations under state and federal law pertaining to employment including, but not limited to, any obligations under the Americans with Disabilities Act to accommodate persons with disabilities.