Senior Network Engineer
Annapolis, MD
Description

Candidates Job Duties include:

· Responsible for the design and implementation of large data communications or telecommunications networks. 

· Plans and monitors the installation of communications circuits. 

· Manage and monitor local area networks and associated equipment (e.g., bridges, routers, modem pools, and gateways) 

· Conducts short and long-term plan to meet communications requirements. 

· Responsible for the design and implementation of LANs/WANs using hub switching and router technology. 

· Performs hardware/software analyses to provide comparative data of performance characteristics and suitability within the existing systems environment. 

· Prepares tradeoff studies and evaluations for vendor equipment. 

· Generates network monitoring/performance report, for LAN/WAN utilization studies. 

· Recommends network design changes/enhancements for improved system availability and performance. 

· Work in cooperation with the other contractors, ROW staff, and other agencies. 

· Install and configure microcomputers, servers, storage devices, printers, scanners, communications devices, cabling, LAN drops, and network equipment. 

· Deploy new state-procured equipment and software to the existing network. 

· Create/restore workstation images. 

· Troubleshoot workstation network connectivity issues. 

· Troubleshoot issues regarding all hardware and software. 

· Install software/hardware on workstations and servers, as required. 

· Provide image transfer from the electronic document management system in the compatible file format acceptable to other state agencies. Must lead the configuration, operation, and delivery of the replicated deliverables. 

· Provide maintenance and enhancements to the ROW website. 

· Develop and lead in the design, installation, configuration, and operation of the replication process for a disaster recovery site implementation. 

· Conduct performance measurements and analysis leading to recommendations for improving network performance. 

· Conduct analysis, design, installation, configuration, and operation of the email software. 

· Design, maintain, and improve the ROW WAN and ROW LAN structure. 

· Configure network software and hardware for efficient and effective network performance and data security. 

· Monitor the performance of network software and hardware through network management and diagnostic programs and utilities. 

· Configure microcomputers, communications equipment, and network equipment for maximum efficiency. 

· Analyze microcomputer and network activity records and recommend and implement software and hardware upgrades and improvements. 

· Diagnose software and hardware problems and adjust or coordinate service from software and hardware vendors and the State hardware maintenance vendor. 

· Provide expert technical advice and guidance to ROW regarding IT directions, software or hardware enhancements, and software or hardware purchase recommendations. 

· Deploy, upgrade, and configure new and existing hardware and software in the 25 ROW locations while incorporating testing and quality assurance measures. 

· Aid with operational tasks such as file restores, volume configuration, print-related problems, and other tasks usually handled by the ROW’s PC Administrator. 

· Troubleshoot failures in operational tasks and undertake corrective measures. 

· Can utilize a secure remote access method for troubleshooting and problem resolution. 

· Support secure remote access to computer systems and file transfers to and from ROW offices and other State agencies using Internet protocol. 

· Provide on-site/field service support and secure remote access statewide during Normal Business Hours for ROW Application, desktop software, server software, network systems, and other computer systems. 

· Manage the daily backup of the central ROW servers. Take corrective action when backups fail. 

Requirements

Education: A Bachelor's degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering or other related scientific or technical discipline. 


Certifications:  Preferred to have appropriate active valid appropriate certifications (Cisco, AWS,..)


General Experience: At least nine (9) years of experience in a computer-related field. 


Specialized Experience: 

· At least seven (7) years of progressive experience in planning, designing, implementation, and analyzing data or telecommunications networks. 

· Must have experience with network analysis/management tools and techniques and be familiar with Personal Computers (PCs) in a client/server environment. 

· Must be familiar with IT technology and long distance and local carrier management. 


Mandatory Requirements:

· Minimum of ten (10) years’ experience in providing application development support in a multi-user, LAN-based, Microsoft Windows environment. 

· At least five (5) years’ experience with Amazon Web Services / backups 

· At least ten (10) years’ experience installing, configuring and supporting Microsoft Windows 7/10Pro, Office 2013-2019 and Office 365 cloud services. 

· At least five (5) years’ experience providing remote and on-site support of hardware and packaged software over a WAN. 

· At least five (5) years’ experience designing, installing, configuring, operating, managing, and troubleshooting problems on a WAN consisting of Cisco routers and switches. 

· At least five (5) years’ experience installing, configuring, operating, managing, and troubleshooting problems with the Highview Imaging Application 

· At least five (5) years’ experience in providing help desk/application support services to a minimum of 300 users.