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Bistro 101 General Manager en Graton Resort and Casino

Graton Resort and Casino · Rohnert Park, Estados Unidos De América · Onsite

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Position Summary:
The Bistro Manager is responsible for daily operation of the restaurant, managing annual budget, and leading the unit in all forecasting and cost controls to meet the financial goals. This position handles all operational duties including ensuring food quality and proper presentation, as well as scheduling and training team to ensure the efficient running and profitability of the restaurant.

Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Enforces safety and sanitary practices, and maintenance for front-of-the-house.
3. Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
4. Display knowledge of all emergency procedures.
5. Oversee the daily floor and kitchen operations to ensure that service is done proficiently.
6. Communicate daily with either Executive Chef or Room Chef, providing current information on large parties of expected VIPs.
7. Manages and monitors fiscal budget, monthly financial reviewing, and operations of department to product both short-term and long-term profitability for property.
8. Oversees all aspects of service, inventory control and labor management to operate the restaurant efficiently and cost effectively.
9. Responds to guest comments and seeks opportunities to build guest count while educating and empowering others to act in a similar capacity. Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.
10. Manages all Team Members of restaurant to maintain high employment quality standards including hiring, development, counseling, promotion, discipline, and termination, as appropriate.
11. Conduct or coordinate group and individual training regarding policies and procedures on an on-going basis. Set daily, weekly, and monthly goals and opportunities, and lead the unit to achieve the desired result.
12. Hold daily huddles with Team Members to communicate pertinent information.
13. Demonstrates knowledge of entire menu and preparation.
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