Commercial Loan Operations en Propel Financial Services
Propel Financial Services · San Antonio, Estados Unidos De América · Onsite
- Professional
- Oficina en San Antonio
Description
Position Summary
The Commercial Loan Operations professional plays a dual role in managing both the front-end processing and back-end closing functions for commercial real estate loans. This position is ideal for a highly organized and adaptable individual who can coordinate seamlessly across departments, ensuring a smooth loan lifecycle from initial application through funding and post-closing.
This position provides flexibility as the organization evaluates and refines its loan operations structure. The individual will perform duties from both the loan processor/coordinator and loan closer roles to support the team and ensure continuity of service to borrowers, brokers, and internal stakeholders.
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Key Responsibilities
Loan Processing & Coordination
- Review loan applications and collect all required documentation from borrowers and brokers.
- Input and maintain data in the loan origination system (Salesforce).
- Order third-party reports including title, insurance, and appraisals; review for completeness.
- Ensure accuracy and completeness of files prior to underwriting review.
- Support underwriting with document validation and credit memo preparation.
Closing & Funding
- Manage the post-approval loan process from underwriting sign-off through funding.
- Coordinate closing timelines with borrowers, brokers, legal counsel, and title companies.
- Review and validate due diligence items including title, surveys, UCCs, and insurance compliance.
- Facilitate the drafting and execution of legal documents in partnership with external counsel.
- Coordinate wire funding and confirm delivery of final closing packages.
Pipeline & Communication
- Provide consistent and proactive updates to internal teams and external parties.
- Maintain notes and loan status updates in Salesforce and loan systems.
- Escalate issues or delays to management as needed.
Post-Closing & Quality Control
- Clear documentation or collateral exceptions after booking.
- Support ongoing servicing needs such as renewals, extensions, or modifications.
- Ensure files are audit-ready and organized for retention and review.
Continuous Improvement
- Participate in the refinement of workflows and department structure.
- Provide feedback on tools, systems, and procedures to enhance operational efficiency.
Requirements
Qualifications & Experience
- 2–4 years of experience in commercial loan operations, processing, or closing.
- Knowledge of commercial real estate loan documentation and closing requirements.
- Experience coordinating with title companies, legal counsel, and third-party vendors.
- Strong communication, organization, and multitasking skills.
- High proficiency in Microsoft Office Suite; Salesforce and LendingWise experience preferred.
- Bachelor’s degree or equivalent experience in finance, business, or legal fields preferred.
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Core Competencies
- Accuracy & Attention to Detail
- Customer Service & Stakeholder Communication
- Organization & Time Management
- Closing & Compliance Knowledge
- Collaboration & Adaptability
- Accountability & Ownership