Front Desk Receptionist en SECURA

Serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support to internal associates, agents, and vendors. This role plays a key part in creating a welcoming experience for all customers. This position will be in office.

RESPONSIBILITIES:

• Greet and assist on-site visitors, determine the nature of their business, and notify the appropriate associate
• Answer and direct incoming phone calls professionally and efficiently
• Monitor visitor access and issue guest passes as needed
• Manage reservations for SECURA fleet vehicles used for associate business travel
• Support internal meeting room scheduling and respond to related inquiries
• Assist with basic telecommunications system administration
• Assist with coordinating special events
• Fill short-term support gaps across departments as needed
• Perform other duties as assigned to support office operations
  
  

QUALIFICATIONS:
ESSENTIAL:

• Strong customer service orientation with a proactive and solution-focused mindset
• Excellent verbal and written communication skills
• Strong working knowledge of Microsoft Products – including Outlook, Excel, and PowerPoint
• Well-organized with the ability to manage multiple tasks and priorities effectively
• Self-motivated and capable of working independently with minimal supervision
• High school diploma or GED required

PREFERRED:

• 1–3 years of relevant experience in a customer-facing or administrative role