Description

Retail Cashier

Job Description

Class/Group: Hourly/Non-Exempt, Group III or IV 

Reports to: Retail Manager

Pay Range: $16.66-$17.34

Supervises: N/A

Status: Winter Seasonal, Full-Time or Part-Time

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CENTRAL PURPOSE: To enrich the lives of our community by providing joy and freedom through exploration

CORE VALUES: Seek first to help - Dedicated to results - Optimism in action - Solution seekers

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RETAIL CASHIER JOB SUMMARY: 

Provide guests with exceptional service in the retail department. This position is responsible for accurately processing transactions, assisting guests with product knowledge, maintaining merchandise displays, and contributing to a positive guest experience. The ideal candidate is friendly, confident, capable of working independently or as part of a team, and able to maintain composure during busy or stressful times.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES/DUTIES/TASKS:

• Accurately handle cash, credit, or debit transactions: Manage all sales transactions efficiently and with accuracy.

• Use POS software (Entabeni): Process sales and complete transactions using the point-of-sale system.

• Learn product knowledge: Understand retail items to suggest appropriate products to guests.

• Maintain merchandise displays: Fold clothing and reset products on shelves to keep the retail area organized.

• Guest interaction: Proactively greet guests and confidently engage with them.

• Follow instructions: Apply commonsense understanding to follow written, oral, or diagrammed instructions.

• Work independently: Perform tasks unsupervised as required.

• Adhere to POS opening and closing procedures: Follow proper steps to open and close the cash register system.

• Demonstrate initiative: Complete routine and special assignments thoroughly and proactively.

• Maintain composure: Stay calm and professional during high-stress periods.

• Team collaboration: Be a competent and willing team player.

• Ensure guest service standards: Deliver service consistent with Mission Ridge’s expectations.

SKILLS REQUIRED:

• Effective communication: Ability to interact clearly and professionally with guests and coworkers.

• Guest interaction: Comfortable engaging extensively with guests.

• Positive demeanor: Maintain a friendly attitude and always wear a smile.

EDUCATION/EXPERIENCE:

A high school diploma or GED is desired. Candidates should have at least one year of guest service or similar experience. Experience with Windows and Google Suite software ranging from six months to one year is preferred. At least one year of cash handling experience is also preferred, along with ten-key ability by touch.

PHYSICAL DEMANDS:

This role requires standing for extended periods, folding merchandise, and using POS terminals. Employees must maintain focus, communicate clearly, and perform tasks in a busy retail environment
 

WORK ENVIRONMENT:

Work is primarily indoors in a retail store environment with moderate noise and foot traffic. The pace is often fast, especially during peak periods. Employees work closely with coworkers and interact regularly with guests. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

PHYSICAL REQUIREMENTS:

Rarely (0–12%), Occasionally (12–33%), Frequently (34–66%), Regularly (67–100%)

Seeing: REGULARLY

-Must be able to read reports and use computer

Hearing: REGULARLY

-Must be able to hear well enough to communicate with coworkers.

Standing/Walking: REGULARLY

-Consistent and constant standing and walking while in operation.

Climbing/Stooping/Kneeling: FREQUENTLY

-The position requires the ability to stand, walk, climb, balance, kneel, stoop, and crouch for extended periods. 

Lifting/Pulling/Pushing: FREQUENTLY

-Must be able to lift a minimum of 50 pounds

Fingering/Grasping/Feeling: REGULARLY

-Must be able to write, type, and use phone system

Note:  The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skill required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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