Retail Administrative Coordinator - Flagship, NYC en Tourneau|Bucherer

Job Title: Retail Administrative Coordinator                            
Reports to: Store Director                            
Division: Retail, Flagship

OVERVIEW:

We are seeking a highly organized and detail-oriented individual to join our team as a Retail Administrative Coordinator (in-store). This role is essential to ensuring smooth day-to-day operations of the store by managing staff administration, client appointment scheduling, and onboarding processes. The ideal candidate is proactive, reliable, and comfortable balancing multiple responsibilities in a fast-paced retail environment.

ESSENTIAL JOB RESPONSIBILITIES:

• Onboarding & HR Administration
  • Prepare and coordinate onboarding materials for new hires.
  • Track and monitor onboarding progress to ensure timely completion.
  • Schedule and organize interviews as required.
  • Maintain records of timesheets, time-off requests, vacation balances, and attendance in partnership with Store Management.
• Staff Scheduling
  • Prepare and update weekly/monthly store staff schedules.
  • Ensure adequate coverage to meet business needs while respecting employee availability in partnership with Store Management.
  • Communicate schedules and updates to the team in a timely manner.
• Client-Facing Support
  • Manage and maintain the client appointment calendar.
  • Answer phone calls and direct inquiries to the appropriate team member.
  • Provide administrative support to ensure seamless client experiences.
• Operational Support
  • Assist with internal communication and coordination across teams.
  • Support store leadership with reporting, tracking, and documentation as needed.

QUALIFICATIONS

• Proven experience in administrative or office coordination, preferably in a retail or customer-facing environment.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Proficiency with scheduling tools, spreadsheets, and calendar management.
• Effective communication skills, both written and verbal.
• Ability to handle sensitive information with discretion.
• Flexible and adaptable to shifting priorities in a dynamic environment.

SALARY RANGE: $23.00-$25.00

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.